Attempting to install, missing style css sheet & cannot enter woopress codes

This topic has 10 replies, 2 voices, and was last updated 9 years, 2 months ago ago by Eva Kemp

  • Avatar: Diamonddream
    Diamonddream
    Participant
    October 1, 2015 at 17:43

    I purchased a new theme for a different website, attempted to install and couldn’t. It gets to 100% and then it says missing style css sheet.

    Originally I installed using the .zip folder that came with my original (1st) theme purchase, but I couldn’t enter in any verification codes to get my plugins to work.

    Thanks for the help

    9 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    October 1, 2015 at 18:32

    Hello,

    Please provide us with FTP and wp-admin panel credentials in private content.

    Regards,
    Eva Kemp.

    Avatar: Diamonddream
    Diamonddream
    Participant
    October 1, 2015 at 19:01

    credentials found below

    Please, contact administrator
    for this information.
    Avatar: Diamonddream
    Diamonddream
    Participant
    October 1, 2015 at 21:26

    Sorry about that. FTP credentials are shown below.

    Also could you make a custom .css folder? thank you!

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    October 2, 2015 at 10:57

    Hello,

    I’ve installed the theme for you.
    Please check.
    Now you can install demo data https://www.8theme.com/demo/docs/woopress/#!/demo_data_installation .

    Regards,
    Eva Kemp.

    Avatar: Diamonddream
    Diamonddream
    Participant
    October 2, 2015 at 17:22

    Thanks for your help! What can I do to validate my theme and get all of the necessary plugins? I can’t find the box to put my information in.

    Avatar: Eva
    Eva Kemp
    Support staff
    October 2, 2015 at 18:30

    Hello,

    You can download plugins here:
    https://www.8theme.com/download-plugins/

    Regards,
    Eva Kemp.

    Avatar: Diamonddream
    Diamonddream
    Participant
    October 2, 2015 at 21:04

    I have all the plugins, but they are asking me to input validation codes. e.g. Brainstorm plugin so I can get it working, or visual composer. I want to be able to edit the website via grids, but can’t because I haven’t put in a valid product key.

    How do I go about this? I bought your theme from themeforest.

    Avatar: Diamonddream
    Diamonddream
    Participant
    October 2, 2015 at 21:20

    Actually never mind. Sorry for bothering you.

    Avatar: Eva
    Eva Kemp
    Support staff
    October 3, 2015 at 08:59

    Hello,

    If there are any questions feel free to contact us.

    Regards,
    Eva Kemp.

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