Authorization APIs Instagram not refresh

This topic has 5 replies, 2 voices, and was last updated 2 years, 10 months ago ago by logicnet

  • Avatar: logicnet
    logicnet
    Participant
    January 31, 2022 at 09:11

    Hi
    I made the settings for instagram business api
    everything works perfectly, photos are uploaded,
    but at automatic or manual refresh, all pictures disappear.
    What can I do?
    thanks.

    4 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 31, 2022 at 20:23

    Hello,

    Provide us with WP Dashboard access to your site to check the mentioned issue and help you.

    Regards

    Avatar: logicnet
    logicnet
    Participant
    February 1, 2022 at 07:17

    ok

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 1, 2022 at 16:14

    Hello,

    If you add hashtag and chose to show the recent posts then according to Instagram API only returns media objects published within 24 hours of query execution https://prnt.sc/26myx01 . If you remove hashtag then you get latest media without 24 hours limit.

    Regards

    Avatar: logicnet
    logicnet
    Participant
    February 3, 2022 at 22:03

    I understand.
    Thank you very much for your support.

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