Auto play video on home page…………

This topic has 2 replies, 2 voices, and was last updated 8 months, 2 weeks ago ago by Tony Rodriguez

  • Avatar: menelaos
    menelaos
    Participant
    April 9, 2024 at 10:06

    Hello,
    I added a video on home page with the following options.
    Although auto play is on, the video doesn’t play automatically when i enter my site menzies.gr.

    Files is visible for topic creator and
    support staff only.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 9, 2024 at 12:04

    Hello, @menelaos,

    Thank you so much for purchasing our theme and contacting our support center.

    Upon thorough review of your website, we are pleased to inform you that we have not identified any issues. For your convenience, we have created a video walkthrough which has been uploaded to the private content area for your reference.

    It appears that the problem you are experiencing may be related to cache stored on your end. We kindly suggest that you clear all cache in your system and then revisit the website to see if the issue has been resolved.

    We trust that this will assist you in resolving the matter. Should you require any further assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
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