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Auto scroll cache issue. - by Kazi Sabit

This topic has 10 replies, 3 voices, and was last updated 2 years, 1 months ago ago by Tony Rodriguez

Kazi Sabit

Participant

October 4, 2022 at 07:14

Visitor keeps on scrooling, keeps on scrolling long way, then he clicks on a product to see details and then when he goes back to the shop page again (it should take him where he was before clicking on the product but) it takes him to the beginning of the page. Now he has to scroll all the way down which will make him angry. Check out this video in pca

Same proble in Ajax Product tab also.

Please, contact administrator
for this information.

#335734 Copied Theme version: 8

9 Answers

Rose Tyler

Support staff

October 4, 2022 at 09:17

Hello,

1/ We can’t watch your video – https://prnt.sc/VfcPtU_F7CJP Please check and provide a new one.
2/ Provide URL of the site and temporary wp-admin access.

Regards

#335750 Copied

Kazi Sabit

Participant

October 4, 2022 at 09:27

Check the video link now.

Please contact administrator
for this information.

#335754 Copied

Rose Tyler

Support staff

October 4, 2022 at 10:37

Hello,

Thank you for the video.
There is no ready solution, unfortunately.
We tried to do that, but currently, it can be done only via bad code practice, unfortunately, which we don’t want to do. So, this task is still under development. We’ll inform you once we find a good solution for the mentioned issue, but it won’t be fast.

Regards

#335767 Copied

Kazi Sabit

Participant

October 4, 2022 at 13:36

Ok

#335783 Copied

Rose Tyler

Support staff

October 4, 2022 at 15:02

Thanks for understanding.

Regards

#335792 Copied

Kazi Sabit

Participant

October 5, 2022 at 18:12

Like this
Screenshot link given

Please contact administrator
for this information.

#335876 Copied

Rose Tyler

Support staff

October 6, 2022 at 07:17

Hello @Kazi Sabit,

There is no option to set the video first in the gallery. But we can try to achieve the mentioned result via additional customization in your child theme. Provide FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#335895 Copied

Kazi Sabit

Participant

October 6, 2022 at 07:39

I will put it in the board for future updates.

#335898 Copied

Tony Rodriguez

Support staff

October 6, 2022 at 08:12

Hello @Kazi Sabit,

Thanks for your understanding and for contacting us.
Have a nice day.

Case Closed.
Regards 8Themes Team.

#335902 Copied
Tagged: auto scroll, cache issue, seo friendly, templates, woocommerce, wordpress
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