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Auto scroll/jump to woocommerce message - by RR123

This topic has 14 replies, 3 voices, and was last updated 7 years, 11 months ago ago by RR123

RR123

Participant

November 30, 2016 at 18:19

Hi there,

I have noticed for a while, but never got round to saying, that when the viewport jumps to a specific point because of a woocommerce message or warning it ignores the fixed header. this means that you have scroll down a little each time it happens because it jumps to that point at the top of the viewpirt, which is hidden just under the fixed header when scrolled down.

This is critical for ecommerce conversions/revenue. these standard warnings or info messages will often come in the cart or checkout telling a customer why they cannot checkout. people just give up instead, because they did not know to scroll up a little to see the message – which is usually something silly, like telling them to complete an address field or to choose an instock item, etc. so the cart is abandoned because people tend towards being lazy, busy or daft, like me without caps just now…

btw The same happens with JS plugins like woo composites that wants to jump back at certain points.

thanks guys

R

#147498 Copied

13 Answers

Olga Barlow

Support staff

December 2, 2016 at 13:22

Hello,

Could you, please, give me an example, so I’ll be able to reproduce the issue on our test installs and fix?
Provide me link to page on our demo or to page on your site with the explanation.

Regards

#147732 Copied

RR123

Participant

December 11, 2016 at 12:27

Sorry, crazy busy. I will come back to you about this!

#148601 Copied

Olga Barlow

Support staff

December 13, 2016 at 08:52

Hello,

Ok, sure!

Regards

#148815 Copied

RR123

Participant

December 19, 2016 at 12:44

Hi there,

Please look at the product URL I share in the private area. If you jump between stages in the component navigation, the JS will jump from component to component and back to the configuration as if the fixed menu is not there. So you keep having to scroll up a little each time.

I am very sure that I have seen other occasions when this happens, but did not keep a track. I guess there must some kind WP markup for the top of a page? surely this is true, otherwise other fixed header menus, like on mobile, would also suffer from this.

Thanks again!

R

Please, contact administrator
for this information.

#149454 Copied

Olga Barlow

Support staff

December 20, 2016 at 17:25

Hello,

I’m sorry, but could you send me the video for better understanding?

Regards

#149686 Copied

RR123

Participant

December 21, 2016 at 12:43

Hi there,

I have included the video link in the private area.

Thanks again,

R.

Please, contact administrator
for this information.

#149760 Copied

Olga Barlow

Support staff

December 23, 2016 at 14:13

Hello,

I have answered in chat.

Regards

#150020 Copied

RR123

Participant

December 29, 2016 at 15:02

Am speaking to Woocomm for a solution, either generally or that a theme could use.

Festive best,

R

#150500 Copied

Olga Barlow

Support staff

December 30, 2016 at 15:32

Hello,

Ok, feel free to contact us in case you need any additional information from our side.

Regards

#150595 Copied
RR123

Participant

January 10, 2017 at 13:04
For anyone who needs it, I managed to get Woo to add functionality to the Composites plugin code. Hopefully helps.

R.
Version 3.8.2 of Composite Products adds in a new script parameter that can be filtered. This will allow you to add a top offset for the scroll viewpoint using a snippet like this:

add_filter( 'woocommerce_composite_front_end_params', 'wc_ninja_composite_front_end_params_offset' ); function wc_ninja_composite_front_end_params_offset( $params ) { $params[ 'scroll_viewport_top_offset' ] = 100; return $params; }
#151381 Copied
RR123

Participant

January 10, 2017 at 13:05

NB 100 is a px value (other CSS units weren’t possible)

#151383 Copied

8theme

Support staff

January 10, 2017 at 15:45

Hello,

Thank you so much for posting your solution here.

Regards

#151427 Copied

RR123

Participant

January 14, 2017 at 18:59

You’re welcome

#151878 Copied
Tagged: auto scroll, jump to, message, woocommerce, woocommerce templates, wordpress
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