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Auto Update In WordPress Not Working - by knceo

This topic has 3 replies, 2 voices, and was last updated 6 years, 4 months ago ago by Rose Tyler

knceo

Participant

June 22, 2018 at 16:26

Hi, I just bought Royal last night and by this morning there was an update after I installed it. In my admin area of wordpress, however, it says theme is up to date which is not the case. Doesn’t this theme include auto updates from my admin panel rather than me having to manually upload the update??? Why is it not showing that a theme update is available?

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2 Answers

knceo

Participant

June 25, 2018 at 06:39

No Response????

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Rose Tyler

Support staff

June 25, 2018 at 07:17

Hello,

Sorry for the delay due to the weekends.
Usually, the auto-update available but for this version will be some delay (1-2 weeks). Sorry for the inconvenience. You can update the theme via FTP https://www.8theme.com/demo/docs/royal/#installation_upgrade

Regards

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