Automatic creation of shop page - by MAHDAR

This topic has 4 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

  • Avatar: mahdar
    MAHDAR
    Participant
    November 5, 2023 at 12:04

    Hello good time

    A problem has arisen
    I set the shop page to one page for all languages

    But after I open the page, for example, the Italian language, the shop page is created again, and then the shop page is completely broken

    Can you guide me please?

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 5, 2023 at 14:51

    Hello, MAHDAR,

    Thank you for contacting us and for using XStore.

    Do you have the same behavior when it is not our theme is activated but Storefront (default WooCommerce theme)?
    If so, it means the situation is independent of our theme, and you need to contact WPML support.

    Kind Regards,
    8theme team

    Avatar: mahdar
    MAHDAR
    Participant
    November 5, 2023 at 17:03

    It seems that the problem is with the xstor format

    There was no problem in the Hello Elementor format

    It also automates the check-out, card and user account pages

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 6, 2023 at 10:02

    Hello, MAHDAR,

    We appreciate your prompt response.

    1/ The test should be done exactly with the Storefront theme because this theme was created by WooCommerce for e-commerce.

    2/ You need to select the Shop page in WooCommerce > Settings > Products > https://prnt.sc/it9UudDU-Ebu
    If this doesn’t help, we still ask you to contact WPML support and let us know their answer.

    3/ After that, provide us with FTP access too.

    Kind Regards,
    8theme team

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