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Automatic scrolling problem on mobile and I don’t see anchors

This topic has 4 replies, 3 voices, and was last updated 3 weeks, 4 days ago ago by Andrew Mitchell

Javito

Participant

September 26, 2024 at 18:40

Hi,

i’m having a problem that an automatic scrolling is ocurring at mobile while i enter at products page like https://calzadoskamet.com.ar/producto/botin-andino/

I don’t see any anchor so i don’t know what’s going on.

PD: Remember that site was migrated to definitive domain: https://calzadoskamet.com.ar/

Best regards

#416004 Copied Theme version: 9.4.1

3 Answers

Tony Rodriguez

Support staff

September 27, 2024 at 06:21

Hello, @Javito,

Thank you for contacting us and for using XStore.

We are pleased to inform you that your issue has been successfully resolved.

We added the next code in your child-theme/functions.php
add_filter('etheme_autoscroll_single_tabs_on_mobile', '__return_false');

Please, check your Single product from mobile now (don’t forget to clear the cache of your browser).

Kind Regards,
8theme team

Please contact administrator
for this information.

#416032 Copied

Javito

Participant

September 28, 2024 at 23:57

Thank you so much!

#416243 Copied

Andrew Mitchell

Support staff

September 28, 2024 at 23:57

Dear Javito,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#416244 Copied
Tagged: automatic scrolling issue, ecommerce template problems, missing anchors, mobile friendly woocommerce, mobile troubleshooting, wordpress woocommerce templates, wp templates fixes
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Automatic scrolling problem on mobile and I don’t see anchors

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