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Back In Stock Notifier for WooCommerce compatibility for single products

This topic has 22 replies, 4 voices, and was last updated 1 years, 8 months ago ago by Andrew Mitchell

Krzysztof

Participant

February 20, 2023 at 17:38

Hi
May I ask you for a similar favour to this topic: https://www.8theme.com/topic/woocommerce-waitlist-incompatibility-for-single-products-part-2/

Exactly the same case but new plugin “Back In Stock Notifier for WooCommerce”

I know that you can not provide compatibility to all plugins on the planet 🙂 but as this is very very similar to previous, maybe it is just few minutes for you 🙂

Please, contact administrator
for this information.

#347553 Copied Theme version: 9.0.4

21 Answers

Andrew Mitchell

Support staff

February 21, 2023 at 16:23

Dear Krzysztof,

Thank you for contacting us. We have thoroughly checked the issue and could not find any errors. Could you please provide us with screenshots similar to those in this topic https://www.8theme.com/topic/woocommerce-waitlist-incompatibility-for-single-products-part-2/ , as well as a link to the page where you are experiencing the issue?

This information will help us better understand the problem and provide you with the appropriate assistance.

Thank you for your cooperation. If you have any further questions or concerns, please do not hesitate to contact us.

Best regards,
The 8Theme Team

#347673 Copied

Krzysztof

Participant

February 21, 2023 at 16:55

sure .. here are screenshots:

#1 Single product view
https://gyazo.com/3e328711af2ab2829a1145b37fd80581
Back In Stock Notifier should be above add to cart buttons as it is on variable product: https://gyazo.com/6bdd7bd0a1474d9f9ceb11e9d16c5ea2

#2 Sticky bottom bar
https://gyazo.com/b6743e5e3baf0e7fa5da30a6d2c946c6
when you scroll down, Back In Stock Notifier should not be showed on add to cart sticky bottom bar

#3 Off-canvas view – variable product
https://gyazo.com/b729e7d1cd171bbd23fdccb93ca60f2b
and here switching between size/variable multiplies Back In Stock Notifier.

#4 Off-Canvas – single product
https://gyazo.com/53b311ba62f89a8dc630b6325c659910
Back In Stock Notifier should be above add to cart buttons

Please contact administrator
for this information.

#347676 Copied

Andrew Mitchell

Support staff

February 22, 2023 at 13:36

Hello,

We kindly request that you provide the “User” for FTP credentials.
Thank you for your cooperation.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#347739 Copied

Krzysztof

Participant

February 22, 2023 at 14:18

see prv

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for this information.

#347743 Copied

Andrew Mitchell

Support staff

February 23, 2023 at 19:27

Hello,

We regret to inform you that the access is not working.
Details in private content.

Best Regards, 8Theme’s Team

Please contact administrator
for this information.

#347840 Copied

Krzysztof

Participant

February 23, 2023 at 19:40

my mistake .. see prv

Please contact administrator
for this information.

#347841 Copied

Andrew Mitchell

Support staff

February 24, 2023 at 17:00

Hello,
Unfortunately, in order to achieve this effect, modifications need to be made to the files of the plugin “Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro”. This is not a good practice, as the fix will be lost after the plugin is updated.

We kindly ask you to contact the plugin authors with the question why their actions cannot be disabled using the WordPress hook system. For example, the following code can be used:

remove_action(‘woocommerce_simple_add_to_cart’, array(‘CWG_Instock_Notifier_Product’,’display_in_simple_product’), 31);

add_action(‘wp’, function() {
remove_action(‘woocommerce_simple_add_to_cart’, array(‘CWG_Instock_Notifier_Product’,’display_in_simple_product’), 31);
}, 20);

We hope they will provide a way to disable (or change the order of) the hooks without having to modify their plugin code.

Best Regards,
8Theme’s Team

#347924 Copied

Nancy

Participant

February 25, 2023 at 10:10

Is there a back in stock notifier plugin that works nicely with your theme or is it build in? (Sorry newbie here, but it’s a quite important part of our store).

#347968 Copied

Andrew Mitchell

Support staff

February 25, 2023 at 16:22

Hello, Nancy,

Unfortunately, we do not currently have an integrated “back in stock” functionality.
We have not tested the theme with any similar plugins either.
You may use the “Back In Stock Notifier for WooCommerce compatibility for single products” plugin, which is compatible with the theme.
Your only issue would be the inability to change the position of the “back in stock” block.

Best Regards,
8Theme’s Team

#347993 Copied

Krzysztof

Participant

February 26, 2023 at 10:56

Thx .. I will get in contract with plugin author. But would you be willing to share unofficial solution 🙂 I mean, which part of plugin code needs to be modified, so I can apply it before plugin author will make a changes on their side. Of course I’m fully aware that it will be overwritten with plugin update etc.

#348094 Copied

Andrew Mitchell

Support staff

February 27, 2023 at 13:38

Hello, Krzysztof,

We have done this for you, details can be found in the private content.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#348193 Copied

Nancy

Participant

February 27, 2023 at 13:40

Can you not publish this publicly? Or does it have confidential information?

#348194 Copied

Rose Tyler

Support staff

February 27, 2023 at 14:25

Hello, Nancy,

Yes, it has confidential information and the reply is useful for Krzysztof only.

Please check our previous reply for you – https://prnt.sc/HUUB6AerRdyB

If you still want to get assistance from our side, please submit a new topic – https://www.8theme.com/forums/xstore-wordpress-support-forum/ for your question, and describe it in more detail, to prevent a misunderstanding here.

Kind Regards,
8theme team

#348203 Copied

Andrew Mitchell

Support staff

February 27, 2023 at 14:41

Dear Krzysztof,

Could you please share the information with Nancy if it works for you?

Best Regards,
8Theme’s Team

#348207 Copied

Krzysztof

Participant

February 27, 2023 at 15:36

sure will do .. just let me finish all tests 🙂

#348214 Copied

Rose Tyler

Support staff

February 28, 2023 at 11:24

Hello, Krzysztof,

Ok. We will wait for your reply.

Kind Regards,
8theme team

#348297 Copied

Nancy

Participant

February 28, 2023 at 11:46

Thanks in advance!

#348302 Copied

Krzysztof

Participant

February 28, 2023 at 20:08

Hi
Issues I noticed:
1) on the simple out-of-stock product Back In Stock Notifier not showing but should 🙂 (link#1 from prv)

2) on the variable product and quick off-canvas view , there is wrong order -> Back In stock notifier jumps above swatches (https://gyazo.com/730e30754f2e2edfd0257a78632bfeb0) but this is not a big deal and can stay as is.

3) Back In Stock Notifier displayed on the sticky bottom bar does not work. You may fill out fields but click on “Notify when back on stock” has no effect. I suspect this is related to missing recaptcha here.

4) Not sure if this is an issue after Back In Stock Notifier or general in xstore .. but while one of the variants is out-of-stock , on the sticky bottom bar, you still can click on “add to cart” button. Page is only reloading and luckily product is not added to cart but still a bit confusing for the customers. This is hot it looks when you open page (link #2 from prv) scroll down, click on “select option” , select middle wariant which is out of stock https://gyazo.com/3004fb8d3269bac0b746a6ca915c8c46
Interesting is that if you first select variable at the top of the page, than scroll down , click on “select option” , select middle wariant which is out of stock , button “add to cart” is greyed so you can not click on it. (and it should be like that. But here again if you choose next variable which is on backorder it is also greyed but should not be as this one is allowed to be ordered. https://gyazo.com/54021a78358f665b35ca271f6308ee21

5) when I switched in Back In Stock Notifier setting “Frontend Subscribe Form Display Type” to “pop-up subscribe form” button almost overlapping to other buttons, but most probably this can be easily corrected via css https://gyazo.com/5a4c6c8982ff384271c6942ed0dc35ab

That’s all for now.

Please contact administrator
for this information.

#348396 Copied

Andrew Mitchell

Support staff

March 3, 2023 at 16:09

Hello,

We are pleased to inform you that we have successfully resolved issues 1, 3, 4, and 5. To address issue 2, please use the “Back In Stock Notifier For WooCommerce Compatibility” plugin.

Best Regards,
8Theme’s Team

#348747 Copied

Krzysztof

Participant

March 3, 2023 at 17:24

Hi
Thank you very much for your effort …

Re #4:
Still seems not fully solved 🙂 all seems to work as expected for “out of stock” variant but not entirely for “in backorder” product. Please try to open link #1 from private and select “9.5×13,5 cm” variant. This one has a stock = 0 but backored is allowed => “add to cart” should be active.

Funny as button “add to cart” is “active” or “not active” depending on the order of selections of variants 🙂
– if you select “9.5×13,5 cm” (in backorder) as the first one -> “add to cart” not active
– “13×17 cm” (in stock) selected as a first one and then “9.5×13,5 cm” -> “add to cart active
– “7,5x11cm” (out of stock) selected as a first one and then “9.5×13,5 cm” -> “add to cart” not active.
Supporting video: https://gyazo.com/576bfac1a8d5f4c795c6867f3013ddd6

Re #2
What do you mean by “Back In Stock Notifier For WooCommerce Compatibility” plugin ? is this something what I should be able to find in the plugins store ?

Re #5
Not sure it this is new issue or missed it previously but, in the popup window subscription does not work. I mean form is displayed but I can not submit it.
Supporting video: https://gyazo.com/98bc18331758c6290671857009662558

Please contact administrator
for this information.

#348759 Copied

Andrew Mitchell

Support staff

March 6, 2023 at 10:05

Hello,

Re #4: This is working as intended; the original form functions in the same way as seen in the link provided: https://gyazo.com/b2b1fb68be2d5ee691a49c6b13f4d8ac

Re #2: In order to resolve the issue of the incorrect order of the “Back In Stock Notifier” appearing above the swatches on the variable product and quick off-canvas view (as seen in the link provided: https://gyazo.com/730e30754f2e2edfd0257a78632bfeb0), you will need to seek assistance from the plugin “Back In Stock Notifier For WooCommerce”.

Re #5: This has been fixed, as seen in the link provided: https://gyazo.com/86e226363daf831c0f8daa2f11bed029

Best Regards,
8Theme’s Team

#349005 Copied
Tagged: back in stock, compatibility, notifier, single products, templates, woocommerce, wordpress
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