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Backend.min.js error after update - by luciano

This topic has 4 replies, 3 voices, and was last updated 8 years, 9 months ago ago by Robert Hall

luciano

Participant

April 18, 2016 at 22:51

VC is up to date

Woopress and WP also

Everything in VC is working fine, except:
When adding a Single image, selecting or downloading an image, I can’t click on the Save changes button.

backend.min.js:2 Uncaught TypeError: Cannot read property ‘call’ of undefined

When chosing a standard theme, the error is gone and I can select any image.

My support is expired.

Can you still help me?

Gr Mas

#121876 Copied

3 Answers

Eva Kemp

Support staff

April 19, 2016 at 07:43

Hello,

Please provide us with FTP and wp-admin panel credentials in Private Content.

Regards,
Eva Kemp.

#121885 Copied

luciano

Participant

April 25, 2016 at 13:44

Hello Eva,

Thank you for your reply.

See the private content.

Thanks for your help

Please, contact administrator
for this information.

#122809 Copied

Robert Hall

Support staff

April 25, 2016 at 13:54

Hello,

You’re using old theme and plugins versions.
Please update all to the latest version.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.

Don’t forget to make backup of the site before update.

Here is video tutorial how to update theme.
https://www.youtube.com/watch?v=KdWESIIPU1k
(it’s for Legenda theme but the process is the same).

You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall

#122814 Copied
Tagged: backend.min.js, error, theme, update, woocommerce, wordpress
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