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Backend UI scrambled even after update - by Annh

This topic has 4 replies, 2 voices, and was last updated 6 years, 3 months ago ago by Rose Tyler

  • Avatar: Annh
    Annh
    Participant
    September 4, 2018 at 08:29

    Installed the theme in 2015 and been using is ever since. But after a while it got outdated and I have updated it to latest version. But still -the backend UI looks really old and scrambled.

    Seen an installation of same version of theme on a new website, and it is all nice, light blue etc. Why isn’t the backend updated even if I run on the latest theme version? We even opened them on the same computer, same browser at the same time, and still one is running fine, displaying rev slider as it should and the UI looks great. While the other one is not displaying rev. slider correctly and the whole UI is messed up. See attached screenshot

    Please, contact administrator
    for this information.
    #198882 Copied Theme version: 4.4 WooCommerce version: 3.4.5
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 4, 2018 at 12:07

    Hello,

    Please temporarily disable all 3rd party plugins and check if one of them causes the problem.

    Regards

    #198906 Copied
    Avatar: Annh
    Annh
    Participant
    September 6, 2018 at 13:54

    Disabled and activated again. Now it is working: not blue, but black:) But most importantly -it is not scrambled. Consider it fixed!

    #199067 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 6, 2018 at 13:59

    Feel free to ask if you have any other questions.

    Regards

    #199068 Copied
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