Background image in Elementor container without replicated multiple times

This topic has 6 replies, 3 voices, and was last updated 4 months, 3 weeks ago ago by Andrew Mitchell

  • Avatar: Rodrigo
    Rodrigo Carlos
    Participant
    July 28, 2024 at 16:16

    Hey guys,

    On the store’s home page, I created a container where I placed a background image and over the image I placed a text widget. But on the front end the image is being replicated multiple times.
    I recorded a video to show what is happening. Check the link in the private area.

    Can you help me solve this problem?

    If you need admin access, I send it in the private area.

    Thanks!

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 28, 2024 at 16:43

    Hello Rodrigo Carlos,

    Thank you for reaching out to us and for providing a detailed description of the issue you’re experiencing on your store’s homepage.

    Upon reviewing the information you provided, we were unable to replicate the issue as depicted in your video. To assist you further, could you please provide the relevant page URL?

    We appreciate your cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: Rodrigo
    Rodrigo Carlos
    Participant
    July 28, 2024 at 18:55

    Hi Rose,

    The problem is occurring on the home page. But, in order not to have this entire layout disconfigured on the Home live for the public, I hid the Elementor containers so that visitors wouldn’t see this broken layout.
    Therefore, for you to be able to check the problem, you need to access the admin (I sent you the access data in the private area in my previous message), go to the Home page edit (the page name is Rodaless – Nós realizamos os seus desejos! ??? – https://prnt.sc/lDyzhM3cBTPa) and activate the viewing of containers.

    But, I created a test page here and placed all the Home containers on this test page, and you can check it live here: https://rodaless.com.br/teste/
    If you want to access the edition of this test page, its name is “Teste” – https://prnt.sc/-q1l-MEGaWZ-

    Thanks!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2024 at 10:23

    Hello Rodrigo Carlos,

    We appreciate your prompt response.

    We have conducted a review of how the default theme operates and have determined that the issue in question does not stem from our theme on your website. It appears to be related to your settings and the functionality of the Elementor plugin.

    The primary problem, as observed from the screenshot at https://gyazo.com/90db7f234ed37d748aee08bbc8f2aa69
    is that a link has been placed within another link via Elementor options (which is not part of our product), and a title has been added in the container (also default – not ours) https://gyazo.com/b6de034048c8983775129350e6f0001eі This has resulted in a broken page structure, as nesting links is not permissible under DOM requirements. Therefore, this issue should be addressed as a task for the Elementor plugin team – https://wordpress.org/support/plugin/elementor/

    We appreciate your understanding and cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: Rodrigo
    Rodrigo Carlos
    Participant
    July 30, 2024 at 01:16

    Ok Rosa, thank you!

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 30, 2024 at 01:17

    Dear Rodrigo Carlos,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Background image in Elementor container without replicated multiple times’' has been successfully resolved, and the topic is now closed for further responses

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