Background Image isn’t displaying on front end

This topic has 4 replies, 3 voices, and was last updated 5 months, 4 weeks ago ago by Andrew Mitchell

  • Avatar: JS7319
    JS7319
    Participant
    June 24, 2024 at 17:48

    The backend displays an element on a page with a background image. However, this element is not displaying on the front page with the background image (but the element itself displays fine).

    See attached back end admin view of the element

    Files is visible for topic creator and
    support staff only.
    3 Answers
    Avatar: JS7319
    JS7319
    Participant
    June 24, 2024 at 17:48

    Please see attached front view of the same element.

    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 24, 2024 at 18:54

    Hello JS7319,

    Thank you for contacting us and for using XStore.

    We are pleased to inform you that we can currently view the image on your website. It is possible that the issue was related to a caching problem. Could you please confirm if the issue has been resolved on your end as well?

    We look forward to your confirmation.

    Warm Regards,
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    June 25, 2024 at 17:43

    Dear JS7319,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Background Image isn’t displaying on front end’' has been successfully resolved, and the topic is now closed for further responses

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