Backorder message displaying on products in shop

This topic has 2 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

  • Avatar: plusout
    Teal
    Participant
    January 30, 2023 at 14:39

    We have a few products in our shop on ‘allow backorder’ but they are displaying a message on the image in the shop page. We would expect this message to appear if we had the ‘allow but notify customer’ option selected on the products but we don’t.

    It only appears to be doing it on the products that have variations but we haven’t experienced this problem on another site when using variations and allowing backorders.

    The products displaying the message can be seen here: https://thecornishmarket.co.uk/product-category/valentines-day/

    This is one of the products showing the message: https://thecornishmarket.co.uk/product/gift-for-her-hamper/

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 30, 2023 at 15:23

    Hello, Plusout

    Please check the screenshot in the private content area

    We do not see the message on products.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
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