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Backup theme settings - by Aaron - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 6 years, 2 months ago ago by Rose Tyler

  • Avatar: Aaron
    Aaron
    Participant
    December 13, 2018 at 17:12

    Hi,

    Is there an easy way to backup and restore theme customisation settings? (Appearance -> Customisation)

    When I uploaded the latest version of the theme on my staging site and created the child theme it hasn’t retained any menus/footer etc.

    Many thanks

    Please, contact administrator
    for this information.
    #205967 Copied Theme version: Latest WooCommerce version: Latest
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 13, 2018 at 17:57

    Hello,

    You can find information about backup in our documentation – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
    Please watch this video – How to update theme from 4.x to 5.x – https://youtu.be/I7wPeHEPb6E
    As I can see, your widgets were messed up, so go to Appearance > Widgets and add them to correct places compare to live site. The same for the menu (Appearance > Menu).
    Settings of Theme Options can be Exported into a file http://prntscr.com/lukd6d > http://prntscr.com/lukdpn
    Please, clear cache after theme updating or options import.
    Feel free to ask if you have any other questions.

    Regards

    #205972 Copied
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