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"Bad Gateway" error with Paypal checkout

This topic has 2 replies, 2 voices, and was last updated 8 years, 9 months ago ago by Eva Kemp

waxingkara

Participant

January 25, 2016 at 17:36

We have been getting reports from customers trying to check out with paypal that it is not working for them. It returns a “Bad Gateway” error message. Woocommerce has recently updated to version 2.5; the Royal theme hasn’t been updated along with that, AFAIK. Can you test? Will there be an update to the Royal theme soon?

#109891 Copied Theme version: 2.4 WooCommerce version: 2.5.1

1 Answer

Eva Kemp

Support staff

January 25, 2016 at 19:48

Hello,

Please check if the issue persists with default WordPress theme.
Also update Royal theme to 2.5.2 version.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.

Don’t forget to create back up of your files and database before starting update process!

Regards,
Eva Kemp.

#109933 Copied
Tagged: bad gateway, checkout, error, paypal, themes, woocommerce, wordpress
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