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Bank Details showing up 3 times on thank you order page

This topic has 4 replies, 2 voices, and was last updated 6 years, 11 months ago ago by Rose Tyler

tommyseven

Participant

December 2, 2017 at 16:47

Hi, good day.

I need help on why is the “our bank details” showing up 3 times on the thank you order page and also on the notification email. Screenshot attached

https://prnt.sc/hi5een

http://prntscr.com/hi5fco

Thanks.

#179160 Copied Theme version: 3.4 WooCommerce version: 3.2.5

3 Answers

Rose Tyler

Support staff

December 4, 2017 at 09:03

Hello,

Sorry for the delay due to the weekends.
Please check if you have the same situation with a default theme – Storefront. Let me know result.

Regards

#179197 Copied

tommyseven

Participant

December 5, 2017 at 11:12

Hi,

We noticed that the bug is coming from a plugin installed, https://wordpress.org/plugins/dhl-for-woocommerce/.

Thanks.

#179315 Copied

Rose Tyler

Support staff

December 5, 2017 at 11:14

Hello,

I am glad that you sorted out.

Regards

#179316 Copied
Tagged: bank details, order confirmation, secure transactions, thank you order page, woocommerce wordpress
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