Banner crash Homepage after updating elementor

This topic has 12 replies, 2 voices, and was last updated 3 years ago ago by Oliver Theiß

  • Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    December 15, 2021 at 00:06

    Heay…..

    my banner masks on the homesite did not survive.
    After the update everything was okey…. and I worked on my site… But after I deactivated and activated all plugins because of another error, the banners on the home page were crap. That’s a pity :((

    Can I recover this somehow or helps only redo?

    Many thanks for your feedback

    Oliver

    Please, contact administrator
    for this information.
    11 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 15, 2021 at 02:26

    Hello,

    Provide us with the screenshot of the issue for better understanding, please.

    Regards

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    December 15, 2021 at 09:21

    Heay Olga,

    sorry i forgot….
    strangely Nothing Happened on the Shop Page see- screenshot 3
    Lg Oliver



    shoppage okey 🙂

    Please contact administrator
    for this information.
    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    December 15, 2021 at 09:30

    heay……

    see privat content please…
    I had changed it yesterday

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 16, 2021 at 00:04

    Hello,

    Banners display content depending on your settings https://gyazo.com/771fb07368c16868d1fe3164bb3be524 No? What layout did you try to implement? Sorry, but I still don’t understand what exactly is wrong with the banners on the home page.

    Regards

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    December 16, 2021 at 11:10

    Nope………….. 🙁

    no , not in this case …

    Look at the screenshots…….
    one is from my Shop Page and the other from my homepage. On the homepage after the update everything has moved in the banners and was centered aligned….
    But it looked before the update exactly the same as on the shope page…

    I have to recreate it or? I think I will redo the homepage
    I can copy the banner from the shoppage and change the images…..

    sorry…. yes, i think i will do that this weekend

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 16, 2021 at 11:27

    Hello,

    Edit banner settings and choose alignment according to your needs https://prnt.sc/2392q9n
    At this moment it’s set to center.

    Regards

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    December 16, 2021 at 11:51

    yes, I know

    but i wonder why my settings were deleted with the update … I’ll redo it…

    I wish you a successful day and stay healthy 🙂

    Thanks for the help 🙂

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 16, 2021 at 15:40

    Hello,

    The update should not cause settings because settings save to DB. Not sure why it was changed.

    Regards

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    December 16, 2021 at 15:56

    I think I have a big problem….can it be that somehow there is a bug in my theme version…. can you scan this somehow……

    Because…strangely…now the banners on the store page are changed…but it wasn’t me….

    and this morning everything was okey…..

    Can you check or scan…. if anything is breaking my version…. with a tool or something

    Flying Pages Plugin I have uninstalled, but that probably did not cause it….

    NinjaFirewall … also shows me no unauthorized access

    Please contact administrator
    for this information.
    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    December 16, 2021 at 17:05

    heay….. irgednwie is also my backend area with the products damaged

    see screenshot

    Avatar: Oliver_Theis
    Oliver Theiß
    Participant
    December 16, 2021 at 23:28

    have everything sorted :))

  • Viewing 12 results - 1 through 12 (of 12 total)

The issue related to '‘Banner crash Homepage after updating elementor’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.