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Banner Link Does Not Work - by ppeixoto - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 7 years, 11 months ago ago by Jack Richardson

ppeixoto

Participant

December 5, 2016 at 22:26

Hello,

My banner is not showing the link. Most of the time that I open the site, the mouse with the little hand does not appear and the link does not work. It is usually the first banner that does not work. Could you tell me why this happens?
Follow print screen.

http://prntscr.com/dfs6z6

#148057 Copied Theme version: 2.8 WooCommerce version: 2.6

5 Answers

Eva Kemp

Support staff

December 6, 2016 at 18:25

Hello,

Do you mean slider should be clickable or you’re talking about the first banner http://storage2.static.itmages.com/i/16/1206/h_1481045104_1197396_0ff49a642b.jpeg ? As I see it’s linked to this page https://www.planetamirim.com.br/produto/body-personalizado-com-frases-ou-imagem/ .

Regards,
Eva Kemp.

#148149 Copied

ppeixoto

Participant

December 8, 2016 at 00:10

No, I’m talking about the main banner. As in the figure of the print screen: http://prntscr.com/dgo5ws
The banner is left without the link and with the arrow instead of the little hand of the mouse. Sometimes it appears the option to click and others do not. But he has a link in Revolution Slider.

#148308 Copied

Eva Kemp

Support staff

December 8, 2016 at 22:42

Hello,

So, as I understood you correctly you created a link for background image in the slider didn’t you?
Please provide correct WP admin credentials in Private Content.

Regards,
Eva Kemp.

#148454 Copied

ppeixoto

Participant

December 9, 2016 at 13:14

Hello,

Follow wp admin

Please, contact administrator
for this information.

#148489 Copied

Jack Richardson

Support staff

December 9, 2016 at 16:37

Hello,

As I see there are a lot of JQuery errors for Revolution Slider http://storage3.static.itmages.com/i/16/1209/h_1481297817_9857298_aa27fb3955.jpeg
Please update Revolution Slider plugin to the latest version and check the link after that
https://www.8theme.com/download-plugins/

Best regards,
Jack Richardson.

#148517 Copied
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