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Banner With Mask – Can't change height

This topic has 14 replies, 2 voices, and was last updated 6 years, 5 months ago ago by Rose Tyler

Daro

Participant

June 5, 2018 at 13:26

Hi.

I am using the Xstore jewellery theme and I want to make the “BANNER WITH MASK” smaller in height. i have tried a lot of things but cant seem to get it to reduce in height??

Thanks

#194304 Copied Theme version: 4.26

13 Answers

Rose Tyler

Support staff

June 5, 2018 at 13:31

Hello,

Please provide us with your site URL and screenshot of the problem.
Thanks in advance.

Regards

#194305 Copied

Daro

Participant

June 5, 2018 at 13:40

Hi.

The site is still being tested but here is the URL.

http://www.dermaemporia.com

I want to reduce the height of the 3 banners so they sit better within our slider.

Thanks

How do I attach a Screen shot…

#194313 Copied

Rose Tyler

Support staff

June 5, 2018 at 14:26

Hello,

Could you, please, provide us with temporary wp-admin access in the Private Content area so we can take a closer look?
You may use Lightshot https://prnt.sc/ or upload images in media library http://prntscr.com/j9yzvr and provide screenshots links.

Regards

#194329 Copied

Daro

Participant

June 5, 2018 at 14:30

Hi

USR + Pass in the Private Content area

Please, contact administrator
for this information.

#194331 Copied

Rose Tyler

Support staff

June 5, 2018 at 14:39

Hello,

You can change image size from full to 200×100 http://prntscr.com/jr56aj > http://prntscr.com/jr56ed
or upload images with required height and – http://prntscr.com/jr5724

Regards

#194334 Copied

Daro

Participant

June 5, 2018 at 14:41

Hi

I did that but the height never changed on the banner it just expanded the smaller image to fit the larger banner??

#194336 Copied

Rose Tyler

Support staff

June 5, 2018 at 15:23

Hello,

Please upload 3 images with such parameters: width – 370, height – appropriate to the desired height of banners.

Regards

#194341 Copied

Daro

Participant

June 6, 2018 at 10:05

Hi,

Thanks I have managed to sort the height as per your instructions…one last thing can the banner align to the bottom of the slider instead of a third of the way up the slider as there is now a big gap at the bottom of the banner to to bottom of the slider/.

Thanks

#194389 Copied

Rose Tyler

Support staff

June 6, 2018 at 10:23

Hello,

Please provide me screenshot for better understanding and describe the desired result in more details.
Thanks in advance.

Regards

#194394 Copied

Daro

Participant

June 6, 2018 at 10:39

How do I attach a screen shot? Cant see anywhere to attach a file?

#194398 Copied

Rose Tyler

Support staff

June 6, 2018 at 10:44

You may use Lightshot https://prnt.sc/ or upload images in media library http://prntscr.com/j9yzvr and provide screenshots links. For example – http://prntscr.com/jritdy

Regards

#194400 Copied

Daro

Participant

June 6, 2018 at 10:47

Hi,

https://prnt.sc/jrituu

Please where I have arrowed the gap.

Thanks

#194401 Copied

Rose Tyler

Support staff

June 6, 2018 at 10:53

Hello,

You can change this value – http://prntscr.com/jrixy4

Regards

#194402 Copied
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