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Banner with mask issue and woo products - by MarkoTesic

This topic has 4 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Rose Tyler

  • Avatar: MarkoTesic
    MarkoTesic
    Participant
    July 29, 2021 at 16:17

    Hello 8 theme guys,

    I have a strange issue on my home page. When its on preview everything is fine, but when i do a update, its shows me broken banners somehow.

    Best regards,
    Marko

    Please, contact administrator
    for this information.
    #296772 Copied Theme version: .8.0.2 WooCommerce version: 5.5.2
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2021 at 07:03

    Hello,

    Thanks for using our theme.
    We can’t log in – https://gyazo.com/afa2b55fd445f98087f34d8235255712
    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of browser, and check how banners work then.

    Regards

    #296845 Copied
    Avatar: MarkoTesic
    MarkoTesic
    Participant
    July 30, 2021 at 08:48

    Hello Rose,
    Can you please try it again with login.
    Sincerely,
    Marko

    #296885 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2021 at 12:38

    Hello,

    When Sve u jednom SEO plugin is disabled, banners work fine. Please check the settings of the plugin or contact support of the plugin.

    Regards

    #296928 Copied
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