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Basket icon or the search icon not working on mobile

This topic has 6 replies, 2 voices, and was last updated 9 years ago ago by Stan Russell

kallepedersen

Participant

January 25, 2016 at 10:12

Hi there 🙂

Thanks for the nice theme. Have a small problem: when viewing on smaller screen (below 979 in width), scrolling down a tad and clicking either the basket icon or the search icon in the header menu the screen gets a black transparent overlay without anything else.

Is this a bug or am I doing it wrong?

Kind regards

Please, contact administrator
for this information.

#109754 Copied Theme version: 2.10 WooCommerce version: 2.5.0

5 Answers

Stan Russell

Participant

January 25, 2016 at 14:49

Hello kallepedersen,

we have temporary disabled third-party plugins on your site – ‘cart’ and ‘search’ features on mobile view began to work correct.

Please check your third-party plugins.

Regards,
Stan Russell.

#109823 Copied

kallepedersen

Participant

January 28, 2016 at 11:58

Hi there Stan,

thanks for the reply!

You’re right. It’s a conflict with a plugin. To be exact it’s “DT Plus Gallery”.

Im also gonna contact the plugin author …but can I perhaps get you guys to check up on the problem. It’s maybe not in your support …but it’s as much the theme conflicting with the plugin as it is the other way round.

As I’d reeeally like to have the plugin running I hope you can find the time to take a quick look at it again. I’m sure you’re capable eyes probably quite easily can find the problem.

Thanks a zillion in advance!

Kind regards

#110496 Copied

Stan Russell

Participant

January 28, 2016 at 14:03

Hello kallepedersen,

unfortunately our theme does not declare support of third-party plugins. Solving compatibility problems with such plugins is beyond scope of basic support. We are sorry.

Regards,
Stan Russell.

#110524 Copied

kallepedersen

Participant

January 29, 2016 at 09:00

Hi again,

well I guess I understand. I’ve created a workaround, so I’m good.

I have another small thing (while you already have the login credentials to my site):

There’s a string I can’t seem to translate… On the shopping basket the string “Shipping and handling” won’t change. I’ve translated it in Loco Translate.

Is this a bug?

#110682 Copied

Stan Russell

Participant

January 29, 2016 at 10:18

Hello kallepedersen,

you can translate this string in file wp-content\themes\legenda\woocommerce\cart\cart-shipping.php (line 22)
Please note that we recommend you to make any changes to theme files only in Child Theme

Regards,
Stan Russell.

#110710 Copied
Tagged: basket icon, mobile issue, search icon, templates, woocommerce, wordpress
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