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Best Sellers - by anu - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 7 years, 4 months ago ago by Rose Tyler

anu

Participant

August 21, 2017 at 07:08

Dear Support I have used the 8theme Best Sellers in the home page and i have set it to order by rand.

But its not at all showing the random images. Please check on this and let me know where are the files located for this. This is really urgent.

#170443 Copied

5 Answers

Rose Tyler

Support staff

August 21, 2017 at 08:51

Hello,

Could you please provide wp-admin access in Private Content?

Regards

#170456 Copied

anu

Participant

August 21, 2017 at 09:18

Please find the below. Please let me know the logic used here to show products

Please, contact administrator
for this information.

#170462 Copied

Rose Tyler

Support staff

August 21, 2017 at 10:40

What version of woopress theme do you use?
Try to disable 3-rd party plugins and then check.

Regards

#170480 Copied

anu

Participant

August 21, 2017 at 10:53

Version is v2.9.2

But we want others also to work.

Its coming from PHP script right. So there wont be any clash with javscripts

#170482 Copied

Rose Tyler

Support staff

August 21, 2017 at 12:17

Hello,

Please note we don’t guarantee full compatibility of 3rd-party plugins with the theme.
Also according to our changelog https://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050 – http://prntscr.com/gb53jb, so please update wooprees to the latest version.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

I’ve checked this product element on our test site, it works without any problem.

Regards

#170494 Copied
Tagged: best sellers, high quality, templates, woocommerce, wordpress
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