Bestsellings is not working - by bueyfx - on WordPress WooCommerce support

This topic has 15 replies, 3 voices, and was last updated 7 years, 10 months ago ago by 8theme

  • Avatar: bueyfx
    bueyfx
    Participant
    January 13, 2017 at 23:54

    Hi, how are you?

    I am using the “8Theme Products” to show bestseller products but is not going well. If i see comparing woocommerce bestsellings, they not match at all.. there are very different products. Woocommerce bestseller shows exactly the best seller products, 8theme bestsellings, shows product with 0 purchases!

    https://uploads.intercomcdn.com/i/o/15725557/c03189bb2de2d9d59e214b5e/Captura+de+pantalla+2017-01-04+a+las+15.50.21.png

    Can you helpme with these, please?

    Thanks a ton

    Please, contact administrator
    for this information.
    14 Answers
    Avatar: 8theme
    8theme
    Support staff
    January 16, 2017 at 08:32

    Hello,

    Please, provide us your FTP access so we could check it on your website.

    Regards

    Avatar: bueyfx
    bueyfx
    Participant
    January 16, 2017 at 18:20

    Thanks Serg, but our site is in Google Cloud Servers and FTP requires a SSH… so if you giveme your SSH I will enable access for you!

    Avatar: 8theme
    8theme
    Support staff
    January 17, 2017 at 15:20

    Do you need my SSH key? Could you please send us a link to some tutorial from Google Cloud Service to understand how it works and how this key should be generated for Google Cloud Server?

    Avatar: bueyfx
    bueyfx
    Participant
    January 17, 2017 at 15:59

    I need your public SSH Key…. then I will enable you to access with your machine to my Virtual Machine on Google Cloud

    https://cloud.google.com/compute/docs/instances/adding-removing-ssh-keys
    https://cloud.google.com/compute/docs/instances/ssh-keys

    Can I explain myself?

    Thanks a lot

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 18, 2017 at 15:28

    Hello,

    We have sent the file. Check the registration email, please.

    Regards

    Avatar: bueyfx
    bueyfx
    Participant
    January 18, 2017 at 15:37

    Thanks, now you can access with your key at:

    serg@146.148.95.137
    port: 22

    folder: apps -> wordpress -> htdocs

    Thanks!

    Avatar: 8theme
    8theme
    Support staff
    January 18, 2017 at 15:46

    Sorry, but we don’t see apps -> wordpress -> htdocs folder.

    Avatar: bueyfx
    bueyfx
    Participant
    January 18, 2017 at 15:48

    What are you seeing?

    Avatar: 8theme
    8theme
    Support staff
    January 18, 2017 at 15:49

    In the root folder, home folder… Where it should be?

    Avatar: bueyfx
    bueyfx
    Participant
    January 18, 2017 at 15:53

    Do you see bitnami folder?

    Avatar: bueyfx
    bueyfx
    Participant
    January 18, 2017 at 15:54

    home -> bitnami -> apps -> wordpress -> htdocs

    Avatar: 8theme
    8theme
    Support staff
    January 18, 2017 at 16:45

    We just checked and see that Bestselling products work correctly. Here is an example http://www.sexshop-kisme.com/best/

    Avatar: bueyfx
    bueyfx
    Participant
    January 18, 2017 at 16:51

    Ohh… maybe it was only the order “ascending” to “desc” isnt it?

    Thanks a lot 🙂

    Avatar: 8theme
    8theme
    Support staff
    January 18, 2017 at 16:53

    Probably it is 🙂 You are welcome!

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The issue related to '‘Bestsellings is not working’' has been successfully resolved, and the topic is now closed for further responses

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