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BIG PROBLEM ON XSTORE THEME SINCE LAST UPDATE, HELP PLEASE !

This topic has 5 replies, 2 voices, and was last updated 3 years, 9 months ago ago by Rose Tyler

  • Avatar: MORLIER
    MORLIER
    Participant
    January 26, 2021 at 10:59

    Hello, sorry, but since last updates of XSTORE THEME and XSTORE CORE PLUGIN, I have an issue in the header that display in sticky mode an horrible big white circle all over the page, as you can see on my website…

    Can you help please ?

    Thanks in advance, regards,

    MMO.

    #270232 Copied Theme version: 7.2.4 WooCommerce version: 4.9.2
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2021 at 11:01

    Hello,

    Thanks for using our theme.
    You just need to clear all cache.

    Regards

    #270233 Copied
    Avatar: MORLIER
    MORLIER
    Participant
    January 26, 2021 at 11:11

    Uh…yes, sorry, it is because of WP ROCKET plugin…

    Thanks and sorry to bother you.

    Have a nice day !

    MMO

    #270238 Copied
    Avatar: MORLIER
    MORLIER
    Participant
    January 26, 2021 at 11:23

    OK, I found the problem, it comes from the “GO TO TOP” at the bottom of the page…

    Do you know where I can deactivate it or replace it please ?

    To see the issue, scroll down the page and you will see a white circle…

    #270248 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2021 at 11:35

    After the cache clearing the “back to top” button will be displayed correctly. Maybe there is not only plugin cache, but server cache also.

    Regards

    #270255 Copied
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