Return to previous page

Billing Country / Region check out problems

This topic has 2 replies, 2 voices, and was last updated 8 months, 2 weeks ago ago by Tony Rodriguez

Dagne

Participant

February 20, 2024 at 16:52

Hello!

I have problems with check out. I will write more and leave access in private content area.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#384085 Copied Theme version: 9.2

1 Answer

Tony Rodriguez

Support staff

February 21, 2024 at 06:10

Hello, @Dagne,

Thank you for reaching out to us with your concern.

1/ We would like to inform you that the layout of the checkout form field is the default configuration provided by the WooCommerce plugin.

To solve your issue related to the “Billing Country / Region” field, Activate a default WordPress theme, such as Storefront, to help isolate the problem. This can be done by navigating to ‘Appearance’ > ‘Themes’ within your WordPress dashboard.

Once the default theme is activated, please monitor your site for the issue in question.

This diagnostic check is crucial in determining the root cause of the problem and will greatly assist us in providing you with the appropriate support. Let us know the result.

if the issue continues to occur even with the default WooCommerce theme, we recommend that you contact WooCommerce support for additional assistance. Their support can be reached here: https://wordpress.org/support/plugin/woocommerce/

Additionally, we strongly advise that you create a complete backup of your website before making any changes. This precautionary measure is to ensure the safety and integrity of your data.

2/ Reach out to the support team of the Flexible Checkout Fields plugin. They might have insights into the specific issue you’re facing and provide guidance or updates to resolve it.

We appreciate your cooperation and look forward to resolving this matter efficiently.

Best Regards,
The 8Theme Team

#384108 Copied
Tagged: best selling woocommerce, billing country check out, fix woocommerce check out, region check out problems, troubleshoot woocommerce themes, woocommerce billing issues, woocommerce themes
Viewing 2 results - 1 through 2 (of 2 total)