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Billing email not on checkout page – imported demo

This topic has 3 replies, 3 voices, and was last updated 7 months, 2 weeks ago ago by Andrew Mitchell

Chie

Participant

May 8, 2024 at 16:57

I had help from your team in importing a child theme/demo. I’m not sure what the issue is but I am unable to checkout, see attached screenshot. I did not make any edits to the page or on woocommerce so unsure how to add the billing email address (its not showing on the page).

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#394461 Copied Theme version: 9.3.9

2 Answers

Tony Rodriguez

Support staff

May 9, 2024 at 08:45

Hello, @Chie,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We are pleased to inform you that we have thoroughly reviewed your website’s checkout page and can confirm that the email field is displaying correctly. For your reference, we have attached a screenshot in the private content area of our correspondence.

We trust this resolves your concerns. Should you require further assistance, please do not hesitate to contact us.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#394516 Copied

Andrew Mitchell

Support staff

May 12, 2024 at 03:26

Dear Chie,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#394778 Copied
Tagged: best selling, billing email, checkout page, demo issues, imported demo, theme troubleshooting, woocommerce themes
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Billing email not on checkout page – imported demo

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