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Blanco 2.9.2 Main Colour Problem - by Olga777

This topic has 12 replies, 3 voices, and was last updated 10 years ago ago by Eva Kemp

Olga777

Participant

November 13, 2014 at 00:38

Hi there,

My main colour of the theme suddenly changed (from purple to grey). How can I fix it? http://funfashion.ca

Thank you for your help.

#24365 Copied

11 Answers

Stan Russell

Participant

November 13, 2014 at 10:04

Hello,

please navigate to Dashboard > Blanco > Color Scheme and set needed colors

Regards,
Stan Russell

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Olga777

Participant

November 13, 2014 at 16:07

Thank you, Stan. I have done that multiple times already, yet the colours are not setting up, as I specify them on the settings. As I said, my main colour (colour for price, Add to Cart, etc…) got changed from purple (which it is set to) to grey (probably the default colour) for no reason, suddenly. Please take a look at http://funfashion.ca – somehow the settings are ovewritten. Please help!

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Eva Kemp

Support staff

November 13, 2014 at 20:08

Hello,

Please provide us with wp-admin panel credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

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Olga777

Participant

November 13, 2014 at 21:08

Please refer to the credentials in Private Message.

Please, contact administrator
for this information.

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Eva Kemp

Support staff

November 13, 2014 at 23:35

Hello,

Please update the theme to the latest version 2.9.3 – http://themeforest.net/item/blanco-responsive-wordpress-wooecommerce-theme/2755246
How to update the theme is written in our documentation:
https://www.8theme.com/demo/docs/blanco/index.html#!/upgrade

Regards,
Eva Kemp.

#24568 Copied

Olga777

Participant

November 14, 2014 at 16:48

Hi Eva,

The theme is updated to the latest version. The same problem persists. I need a solution. Please help.

Thank you

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Eva Kemp

Support staff

November 14, 2014 at 19:11

Hello,

You shouldn’t create separate folders for each theme version.
You must overwrite old files with the new ones as described in our documentation:
https://www.8theme.com/demo/docs/blanco/index.html#!/upgrade

Thank you.
Regards,
Eva Kemp.

#24710 Copied

Olga777

Participant

November 14, 2014 at 19:56

Done. Yet, the same problem persists! Could you please give me the solution? If needed, please provide instructions on creating custom.css to reflect the Colors settings for all applicable elements.

Looking forward.
Olga

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Eva Kemp

Support staff

November 15, 2014 at 10:14

Hello,

Please provide us with FTP credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

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Olga777

Participant

November 15, 2014 at 18:03

Could you please give me more details why do you need it? My Google analytics stopped working today (the ID was reset to “0”). Have you by any chance touched that part? Please let me know. I’m looking for solution to my problem.

Thank you

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Eva Kemp

Support staff

November 17, 2014 at 09:11

Hello,

We didn’t change anything in your wp-admin panel.
We need FTP credentials to re-update the theme. Perhaps you didn’t update all files.

Thank you.
Regards,
Eva Kemp.

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