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Blanco Fatal Error WooCommerce 2.3.9 ?? - by mlusa

This topic has 10 replies, 3 voices, and was last updated 9 years, 7 months ago ago by Eva Kemp

mlusa

Participant

May 21, 2015 at 10:45

Website is down please help me.

Please, contact administrator
for this information.

#65207 Copied Theme version: latest WooCommerce version: latest

9 Answers

Robert Hall

Support staff

May 21, 2015 at 10:48

Hello,

Please provide us with FTP credentials in Private Content.

Regards,
Robert Hall.

#65210 Copied

mlusa

Participant

May 21, 2015 at 10:52

It’s above and below, thanks

Please, contact administrator
for this information.

#65211 Copied

Eva Kemp

Support staff

May 21, 2015 at 11:25

Hello,

You need edit the file wp-content/themes/blanco/woocommerce/content-product.php on line 54 and replace the code $woocommerce->get_image_size with wc_get_image_size.

Thank you.
Regards,
Eva Kemp.

#65219 Copied

mlusa

Participant

May 21, 2015 at 11:28

Where do I go to that?

I’m lost, thanks

#65220 Copied

Eva Kemp

Support staff

May 21, 2015 at 13:17

Hello,

Connect to your site files via FTP and edit the file wp-content/themes/blanco/woocommerce/content-product.php on line 54 and replace the code $woocommerce->get_image_size with wc_get_image_size. Or provide us with FTP access to do this for you.
If you don’t know FTP credentials ask your host to provide you with them.

Regards,
Eva Kemp.

#65243 Copied

mlusa

Participant

May 28, 2015 at 06:51

Hi friend, I uploaded a screenshot in the private section and added my credentials.

Please, contact administrator
for this information.

#66490 Copied

Eva Kemp

Support staff

May 28, 2015 at 11:56

Hello,

The issue has been fixed.
Please clear browser cache and check.

Regards,
Eva Kemp.

#66601 Copied

mlusa

Participant

May 28, 2015 at 22:27

WOW THANK YOU SO MUCH!
EXCELLENT SUPPORT!!

Love 8theme,
thanks!

#66848 Copied

Eva Kemp

Support staff

May 29, 2015 at 17:46

Hello,

You’re welcome.

Regards,
Eva Kemp.

#67041 Copied
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