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Blanco theme incompatible with Windows IIS

This topic has 6 replies, 3 voices, and was last updated 10 years, 2 months ago ago by Eva Kemp

syap76

Participant

May 29, 2014 at 20:37

I had installed wordpress 3.9.1 and using the default theme.
Everything worked and looked fine until I activated Blanco, then i see the top page displaying the error message:

“Warning: file_exists(): open_basedir restriction in effect. File(C:\Domains\domain.com\domain.com\wwwroot\staging/wp-content/themes/C:\Domains\domain.com\domain.com\wwwroot\staging/wp-content/themes/blanco/style.css/style.css) is not within the allowed path(s): (.;C:\Domains\;C:\Sites\;C:\SitesData\;/) in C:\Domains\domain.com\domain.com\wwwroot\staging\wp-includes\class-wp-theme.php on line 216 Warning: file_exists(): open_basedir restriction in effect. File(C:\Domains\domain.com\domain.com\wwwroot\staging/wp-content/themes/C:\Domains\domain.com\domain.com\wwwroot\staging/wp-content/themes/blanco/style.css) is not within the allowed path(s): (.;C:\Domains\;C:\Sites\;C:\SitesData\;/) in C:\Domains\domain.com\domain.com\wwwroot\staging\wp-includes\class-wp-theme.php on line 218 ”

PS: I have edited the domain name above.

Any ideas? Why does the other theme works? I tried twenty thirten, twelve, fourteen, and even this Creativo theme, only Blanco showed the above message under IIS server hosting.

Thanks

#5446 Copied

5 Answers

Eva Kemp

Support staff

May 30, 2014 at 13:15

Hello,

Please contact your hosting provider regarding this issue as it’s related to the server configuration. Some files are refused in the server settings.

Regards,
Eva Kemp.

#5485 Copied

breezeartcreatives

Participant

October 22, 2014 at 20:09

can you be more specific with this Eva? Thanks!

#21136 Copied

Eva Kemp

Support staff

October 22, 2014 at 20:53

Hello,

Are you using Plesk panel at your host?
Please refer to these forums as the issue is with the server configuration not the theme:
http://forum.sp.parallels.com/threads/plesk-windows-open_basedir-restriction-in-effect.258036/
https://forums.digitalpoint.com/threads/windows-plesk-open_basedir-restriction-in-effect.2623135/
https://wordpress.org/support/topic/php-warning-file_exists-open_basedir-restriction-in-effect-file

Thank you.
Regards,
Eva Kemp.

#21157 Copied

breezeartcreatives

Participant

October 22, 2014 at 21:01

Thanks. We’ll try. sorry for the double post. My mistake

#21160 Copied

Eva Kemp

Support staff

October 22, 2014 at 21:27

Hello,

You’re welcome.

Regards,
Eva Kemp.

#21165 Copied
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