Blanco Update - by steamdirect - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

  • Avatar: steamdirect
    steamdirect
    Participant
    January 22, 2016 at 01:33

    Our theme is saying some woocommerce files in the theme are out of date and we are getting errors across all the pages that do not have the shop on them.

    Please can you advise.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 22, 2016 at 13:32

    Hello,

    Please provide us with WP Dashboard and FTP credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: steamdirect
    steamdirect
    Participant
    January 22, 2016 at 17:43

    Please see private content

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 22, 2016 at 19:09

    Hello,

    We need FTP and wp-admin credentials to check theme settings.
    So please create FTP account and WP user to be able to investigate the problem.

    Thank you.

    Regards,
    Eva Kemp.

    Avatar: steamdirect
    steamdirect
    Participant
    January 23, 2016 at 10:50

    Please see private content for the information you require.
    Please let us know when you have done with it.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    January 24, 2016 at 11:58

    Hello,

    There were just notices, not errors. They were shown because you enabled debug mode in wp-config.php file. I’ve disabled it and now notices are hidden.

    Regards,
    Eva Kemp.

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