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Blank Page after activate Legenda theme - by sholehrich

This topic has 5 replies, 2 voices, and was last updated 9 years, 8 months ago ago by Jack Richardson

  • Avatar: sholehrich
    sholehrich
    Participant
    July 23, 2015 at 09:22

    I ‘ve done the installation via the dashboard and via FTP . The installation was successful , but at the click of a button activate , on the front page and page admin ((WP-admin) can not be accessed . no error messages , only a blank white page .

    how the solution of this problem ?

    #76652 Copied Theme version: 2.8.1 WooCommerce version: 2.3.13
    4 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 23, 2015 at 11:26

    Hello,

    Please provide us with FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    #76676 Copied
    Avatar: sholehrich
    sholehrich
    Participant
    July 23, 2015 at 11:40

    Ok. This is my FTP and WP dashboard account.

    Please, contact administrator
    for this information.
    #76682 Copied Theme version: 2.8.1
    Avatar: sholehrich
    sholehrich
    Participant
    July 23, 2015 at 11:41

    Please help me to fix this problem. Thank you.

    #76683 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 23, 2015 at 14:49

    Hello,

    The problem was caused by “Taxonomy Metadata” plugin.
    I’ve deactivated it.
    Now your site is working. Please clear browser cache and check.

    Best regards,
    Jack Richardson.

    #76731 Copied

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