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Blank product page - by Burn - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 4 years, 8 months ago ago by Rose Tyler

  • Avatar: Burn
    Burn
    Participant
    April 12, 2020 at 13:24

    When I add a new product to the product page is blank. This happened after updating wordpress, but I am not 100% sure. What I am sure of is that products were being displayed before. I was not checking product pages until recently as I was changing other stuff.

    Please, contact administrator
    for this information.
    #233271 Copied Theme version: Latest version 6.3 / Core plugin 2.3 WooCommerce version: 4.0.1
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2020 at 14:37

    Hello,

    Single product builder is activated on your site, but you have not added elements. Disable the builder in Theme Options > WooCommerce (Shop) or add element depends on your needs here – http://prntscr.com/rxtfmq
    For example – https://xstore.8theme.com/demos/2/niche-market/product/wooden-chair/ – http://prntscr.com/rx6xyg

    As I can see you activated a lot of plugins, please check a list of required plugins – https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , recommended plugins are not obligatory and can be disabled.

    Regards

    #233275 Copied
    Avatar: Burn
    Burn
    Participant
    April 12, 2020 at 15:12

    Thank you for your help, it should be ok now!

    #233279 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 12, 2020 at 15:30

    You’re welcome!

    Regards

    #233281 Copied
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