Blog posts (articles) and website tagline issues

This topic has 22 replies, 3 voices, and was last updated 6 years ago ago by Olga Barlow

  • Avatar: Safe Website Leads
    Safe Website Leads
    Participant
    October 14, 2018 at 23:42

    Hi there,

    I have 2 issues with the Royal theme at https://safewebsiteleads.com/:

    1. My Blog posts (articles) don’t display at all when you hit on any of them. It’s the same, when you click on the more details button appearing on each blog images.

    2. My website tagline don’t display the website current tagline. It displays website old tagline. Everything is up to date in site tagline in settings and also in the theme site identity settings but all browsers are displaying my old website tagline. All server and browser caches cleared. The issue is the theme is not displaying my current website tagline correctly.

    Can you please help with this as soon as possible. Please let me know if you need more details.

    Thanks.

    21 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 15, 2018 at 08:52

    Hello,

    Please provide screenshots for better understanding and temporary wp-admin access so we can take a closer look.

    Regards

    Avatar: Safe Website Leads
    Safe Website Leads
    Participant
    October 15, 2018 at 13:03

    Hi Rose,

    Login details attached.

    I hope this helps.

    Thanks

    Adama

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 07:42

    Hello,

    1. Try to delete this custom css code http://prntscr.com/l6l9nw
    http://prntscr.com/l6l9sw
    2. http://prntscr.com/l6la4a > http://prntscr.com/l6la7m
    Sorry but the problem is a bit unclear for me. Please describe the issue in more details with screenshots for better understanding.

    Regards

    Avatar: Safe Website Leads
    Safe Website Leads
    Participant
    October 16, 2018 at 13:25

    Thanks for 1. It worked well.

    For 2, Screenshots attached. I was talking about the website tagline not website blog tags.

    2. My website tagline don’t display the website current tagline. It displays website old tagline. Everything is up to date in site tagline in settings and also in the theme site identity settings but all browsers are displaying my old website tagline. All server and browser caches cleared. The issue is the theme is not displaying my current website tagline correctly.

    Here is the current website tagline:

    Drive Website Traffic to Your Website With SafeWebsiteLeads.com. Get Real Targeted Website Visitors To Your Website Today!

    But all browser display the old one:

    Drive Website Traffic to Your Website With DriveWebsiteTraffic.com. Get Real Targeted Website Visitors To Your Website Today!

    I am having issues uploading the screenshots at LightShot. If my explanation is not clear enough, let me know so I can send you directly the screenshots pictures I have.

    Thanks again.

    Adama

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 13:41

    Thanks for the reply.
    The problem with tagline relates to SEO plugin. Please check.

    Regards

    Avatar: Safe Website Leads
    Safe Website Leads
    Participant
    October 16, 2018 at 15:11

    I checked the YOAST SEO and even redo its configuration wizard but I did not see there anything related to the website tagline. Thanks for the reply.

    Avatar: Safe Website Leads
    Safe Website Leads
    Participant
    October 16, 2018 at 15:31

    It was in the homepage SEO meta description. I edited it and it works. Thank you very much for your assistance. You did my day!

    Avatar: Safe Website Leads
    Safe Website Leads
    Participant
    October 16, 2018 at 15:35

    Can you please tell me how can I removed the blue hover highlighter with a ‘View Large’ button? It appears on all the blog post images. Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 16, 2018 at 16:02

    Please add this code in Theme Options > Custom css or in style.css of child theme:

    .blog .wp-picture .btn_group a:first-child {
        display:  none !important;
    }
    .blog .wp-picture .zoom >i { background-color: transparent !important; }

    Regards

    Avatar: Safe Website Leads
    Safe Website Leads
    Participant
    October 16, 2018 at 16:44

    Code added to Custom CSS but the button ‘View Large’ still appears on blog images. Check it out here for example: https://safewebsiteleads.com/drive-website-traffic-using-resources-available/

    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 17, 2018 at 07:20

    Please change the previous code to:

    .blog .wp-picture .btn_group a:first-child, .single-post .wp-picture .btn_group {
        display:  none !important;
    }
    .blog .wp-picture .zoom >i, .thumbnails-x .zoom >i, .single-post .wp-picture .zoom >i{ background-color: transparent !important; }

    Also, we use default WP functions for blog images, so you can change images size in Settings > Media (regenerate thumbnails to apply changes – https://wordpress.org/plugins/regenerate-thumbnails/ ).

    Regards

    Avatar: Safe Website Leads
    Safe Website Leads
    Participant
    October 17, 2018 at 14:17

    Hi. There is still no change. Same thing as before. I gave you my WP login details. Can you please have a look and fix it? Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 17, 2018 at 15:13

    Hello,

    Please clear cache and check now.

    Regards

    Avatar: Safe Website Leads
    Safe Website Leads
    Participant
    October 17, 2018 at 16:28

    Cache cleared. Thanks for the fix. It worked this time.

    However images are not set correctly for display in all single blog posts. I installed the Regenerate Thumbnails plugin but images still appear as such (in their original size; sometimes very big; sometimes very small) in all blog posts and it’s not beautiful. How can I have a custom reasonable display size for all blog posts images? Can you please fix that for me? Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 18, 2018 at 07:38

    You’re welcome!
    You can set image size appropriate to your needs in Settings > Media http://prntscr.com/l7eadh
    To apply changes there, thumbnails need to be regenerated.

    Regards

    Avatar: Safe Website Leads
    Safe Website Leads
    Participant
    October 18, 2018 at 12:31

    I have those same settings for images but it didn’t change the way images are displayed in my blog posts. Can you please help me on that as you have my WP login details? Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 18, 2018 at 13:00

    Hello,

    Ok. Please describe in details how images should look on blog and post pages.
    Also, the real size of your images is http://prntscr.com/l7ic9p but width of block – http://prntscr.com/l7id2l so you need to upload images with bigger dimensions. Also, do not forget to optimize images before uploading on site https://tinypng.com/

    Regards

    Avatar: Safe Website Leads
    Safe Website Leads
    Participant
    October 18, 2018 at 15:58

    Thanks again for your support. I optimized images with the Bulk Smush puglin.

    If I get it, the template default blog image size is 1140 x 651. If that’s correct, is that possible to reduce the height to 500 px? Maybe you have a better idea. For me, it’s the blog text which is more important than the image displayed. That’s why I don’t want them to have a big height. The width is okay to take most of the screen there but the height should be adjust.

    After that, I will make sure all the blog posts featured images have the default new size 1140 x 500.

    I hope it’s more clear now.

    Thank again for your support.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 19, 2018 at 17:07

    Hello,

    Blog posts use the WP large image and you can try to change the height in media settings to make it smaller http://prntscr.com/l80mxk Use Regenerate thumbnails plugin to apply changes in media settings.
    But keep in mind that this option will change the large size on the whole site, so if any other elements use this size of the WP images they will be changed.

    Regards

    Avatar: Safe Website Leads
    Safe Website Leads
    Participant
    October 22, 2018 at 03:17

    Hi,

    I will then try to set the maximum height to the slider default height as I don’t want the slider to height to be changed. Does it make sense?

    Thanks again for your support.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 22, 2018 at 16:50

    Hello,

    Are you talking about Revolution slider height? Then read the plugin docs about grid options https://www.themepunch.com/revslider-doc/slider-setup/#slidelayout
    Or about what slider?

    Regards

  • Viewing 22 results - 1 through 22 (of 22 total)

You must be logged in to reply to this topic.Log in/Sign up

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.