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Blog Template Implementation Issues - by Pivotal5

This topic has 20 replies, 3 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp

Pivotal5

Participant

July 7, 2016 at 15:28

Hi there,

I’m currently trying to set up a blog page within our website that will use the same layout as the Masonry Grid – Herbert Hoover template. This is exactly how we want it to look (https://www.8theme.com/demo/royal/masonry-grid-herbert-hoover/) as it does on the demo page. We have lots of posts uploaded, and categories included in the posts, but for some reason no matter what I do, when I use the Essential Grid module in the backend editor, only 2 of my posts show up. See the attached screenshot. The page I’m working on specifically to try the essential grid plugin is: http://www.lifelinefitness.com/blog-2.

When I go into the settings for the Essential Grid plugin, it says that all of my categories are selected. I also don’t know how to get the top link that says “CLEAN EATING DURING HOLIDAYS” and “TRAVEL FRIENDLY FITNESS FOR HOLIDAYS” to be the same font as the other lines of text. I tried messing with the CSS on the individual page but nothing is working.

Can you help me with this? Like I said I want it to look exactly how it does in the demo version on the theme’s website (https://www.8theme.com/demo/royal/masonry-grid-herbert-hoover/). I do NOT want anything to change on the home page, I simply want it to be a page within the website where people can go to see all of our blog content.

I will include the login information for the site.

Thank you!!

Please, contact administrator
for this information.

#132844 Copied Theme version: Royal

19 Answers

Jack Richardson

Support staff

July 8, 2016 at 10:06

Hello,

As I see you are using old theme version and required plugins as well. You need to update them.
Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
The latest versions of required plugins can be downloaded here https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Best regards,
Jack Richardson.

#132920 Copied

Pivotal5

Participant

July 8, 2016 at 13:49

Okay, thanks for that. Can you tell me what theme version it appears we are running? I’m confused because our developer went through a whole process to update our theme and all of the plugins… or at least I thought he updated everything.

If you could tell me what version of the theme it appears we’re running then that can help me understand what’s going on.

Thanks!

#132960 Copied

Jack Richardson

Support staff

July 8, 2016 at 15:27

Hello,

Theme version you are currently using is 2.6 http://prntscr.com/bqe6tv , the latest one is 2.7.1 https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
As for the plugin versions you can check them in WP Dashboard > Plugins. The latest versions of required plugins can be downloaded here https://www.8theme.com/download-plugins/

Best regards,
Jack Richardson.

#132978 Copied

Pivotal5

Participant

July 11, 2016 at 17:39

Hi there,

I have now updated all of the necessary plugins and theme, and it looks like the “POST TITLE” text in the Herbert Hoover is still not showing up as the right font. I want it to be the same sans serif font as the rest of the text. See page here: http://www.lifelinefitness.com/blog-2

How can I edit that?

Thanks!

Kate

#133210 Copied

Eva Kemp

Participant

July 11, 2016 at 17:50

Hello,

As I see you’ve added the code in CSS block of VC editor on your Blog page:
http://prntscr.com/brkxkb

Change font family there.

Regards,
Eva Kemp.

#133214 Copied

Pivotal5

Participant

July 11, 2016 at 17:52

okay, and is that the right way to say the font family that I want? I want it to be Roboto, bold. How should I put that in the CSS?

#133216 Copied

Pivotal5

Participant

July 11, 2016 at 17:55

Also, is there a way that I can make it so that each tag doesn’t have its own separate line? see attached screenshot.

http://www.lifelinefitness.com/wp-content/uploads/Screen-Shot-2016-07-11-at-11.53.27-AM.jpeg

#133217 Copied

Pivotal5

Participant

July 11, 2016 at 18:05

Okay, I’m sorry one more question for you.

I’m selecting the posts I want to be included on the blog page, but when I do that, it’s showing me products, as opposed to the actual posts that I want to be included.

See attached screenshot. You can also see it live here: http://www.lifelinefitness.com/blog-2

http://www.lifelinefitness.com/wp-content/uploads/Screen-Shot-2016-07-11-at-12.04.10-PM.jpeg

#133226 Copied
Jack Richardson

Support staff

July 11, 2016 at 19:02
Hello,

okay, and is that the right way to say the font family that I want? I want it to be Roboto, bold. How should I put that in the CSS?

The css code should be as the following:

.eg-herbert-hoover-content a { font-family: "Roboto" !important; font-weight: bold !important; }

Also, is there a way that I can make it so that each tag doesn’t have its own separate line?

I’m selecting the posts I want to be included on the blog page, but when I do that, it’s showing me products, as opposed to the actual posts that I want to be included.

Please provide us with FTP credentials in private content.

Best regards,
Jack Richardson.
#133237 Copied
Pivotal5

Participant

July 11, 2016 at 19:05

thank you! See login info for FTP in private section

Please, contact administrator
for this information.

#133238 Copied

Eva Kemp

Participant

July 12, 2016 at 09:32

Hello,

We can’t edit any files in your FTP account getting this notice:
open for write: permission denied

Please give us full permissions via FTP.

Thank you.
Regards,
Eva Kemp.

#133271 Copied

Pivotal5

Participant

July 12, 2016 at 13:30

try and use the login info I’m going to give you in the private content section. that should have all permissions. if not, please let me know.

thanks!

Please, contact administrator
for this information.

#133306 Copied

Eva Kemp

Participant

July 12, 2016 at 15:37

Hello,

What folder should we access? Is it “lifeline_wp”?
We can’t do this because of permissions:
Error: Directory /home/lifeline_wp: permission denied
Error: Failed to retrieve directory listing

Please check the errors.

Regards,
Eva Kemp.

#133317 Copied

Pivotal5

Participant

July 12, 2016 at 17:11

That’s very strange. However, after simply deleting the module with the Essential Grid and reuploading it, it worked correctly, so it seems like it’s working correctly now.

However, I have one other question for you. Each time we set a Featured Image for a post, it shows up in the post itself at the top of the page. We don’t want that to happen – is there a way that we can stop that from happening?

#133340 Copied

Eva Kemp

Participant

July 12, 2016 at 19:44

Hello,

Please show a direct page where you want to remove featured image.

Regards,
Eva Kemp.

#133345 Copied

Pivotal5

Participant

July 12, 2016 at 19:57

see this page: http://www.lifelinefitness.com/fact-or-myth-fasted-cardio-burns-more-fat/

#133352 Copied
Eva Kemp

Participant

July 12, 2016 at 20:15
Hello,

Please add this code in Global Custom CSS:

.blog-post.post-single .wp-picture { display: none; }

Regards,
Eva Kemp.
#133355 Copied
Pivotal5

Participant

July 12, 2016 at 20:21

Thanks so much, that worked!!

#133356 Copied

Eva Kemp

Participant

July 13, 2016 at 08:06

Hello,

You’re welcome.

Regards,
Eva Kemp.

#133379 Copied
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