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Blurry Images - by steviebh - on WordPress WooCommerce support

This topic has 3 replies, 2 voices, and was last updated 6 years, 8 months ago ago by Olga Barlow

  • Avatar: steviebh
    steviebh
    Participant
    March 10, 2018 at 16:25

    I’ve tried to read other topics on this but nothing seemed to have worked.
    My images are blurry. When you hover over to zoom the images are not blurry and when you click to increase size, they are not blurry.

    I set all my product widths as per your instructions and have regenerated thumbnails but nothing worked. I even disabled the live chat plugin as you said it was what cause someone elses images to be blurry.
    I upload all my images as 1000 x 1500 as standard

    Please, contact administrator
    for this information.
    #187788 Copied Theme version: 4.2 WooCommerce version: 3.3.3
    2 Answers
    Avatar: steviebh
    steviebh
    Participant
    March 12, 2018 at 12:09

    Hi, Sorry to bother you again, was there any update on this ?

    #187904 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 12, 2018 at 16:42

    Hello,

    Our theme does not generate the images that appear on your site. We use images that are generated by WC plugin and WordPress using their functions. WooCommerce generates the following image https://www.sirrahonline.co.uk/wp-content/uploads/2018/03/A-Brianna-555×833.jpg and our theme just use it to place in the featured image block.

    You can enable default WC theme – Storefront (Appearance > Themes) and check. Our theme does not affect images.

    Regards

    #187941 Copied
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