This topic has 6 replies, 2 voices, and was last updated 5 months, 3 weeks ago ago by Rose Tyler
hallo,
Hello everyone,
I have used the patcher… to fix the problem…. deleted the object cache and also deactivated it once…
It doesn’t work… and when I apply the patches… and activate … it is later inactive again — so the patches…
Patch ID #93106689 -I have applied it But it always turn back to unapplied…. :((
lg oliver
Hello, Nio,
Thank you for contacting us and for using XStore.
We have noted that you are currently utilizing a CDN and a cache plugin. To proceed with troubleshooting, we kindly request that you disable all caching mechanisms and verify the functionality once again. Should the issue persist, please provide us with FTP access to further assist you.
Best Regards,
8Theme’s Team
Hallo , thank you ..
I will check and let you know 🙂
Hello, Nio,
Thank you for your cooperation.
Best Regards,
8Theme’s Team
hello, i did this a few times today… even though i deactivated everything … it didn’t work… unfortunately i have to give you my ftp data and ask for help… sorry
you will find everything in the private area
lg Oliver
Hello, Nio,
Please clear the cache and check the Sales booster now.
Best Regards,
8Theme’s Team
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