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Borders not showing etc. - by Melindie - on WordPress WooCommerce support

This topic has 14 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Jack Richardson

Melindie

Participant

August 19, 2016 at 20:16

Hello

1. I’m having trouble with my borders.
I’ve tried a everything, but cannot seem to get a border of any kind to show up for Columns, Rows, Text, etc. It doesn’t work. When I update the page and go back to that column at the Visual Composer, no color, with or style of the border is selected at all.

2. My check boxes are not displaying correctly in my Contact form.

3. I’m unable to use Visual Composer in Static Blocks. WordPress, theme and all plugins are up to date.

4. There is an error on my homepage, just above the Partners heading. Do you know what this might be?

Can you please advise on the borders and other issues?

Thanks

Please, contact administrator
for this information.

#137220 Copied Theme version: Latest theme update WooCommerce version: not using this

13 Answers
Jack Richardson

Support staff

August 20, 2016 at 10:14
Hello,

1. I’ve set design options for the first column with banner as shown on the screenshot http://storage8.static.itmages.com/i/16/0820/h_1471681902_5010079_921b6b52e6.png and all changes were saved successfully, here is the result http://storage3.static.itmages.com/i/16/0820/h_1471682004_8432775_2197cf147d.png

2. Try the following css code in Theme Options > Custom CSS > Global Custom CSS section:

.wpcf7 input[type="checkbox"] { float: none; display: inline-block !important; }

3. Go to Visual Composer > Role Manager > select “Custom” Post types and tick needed checkboxes http://storage6.static.itmages.com/i/16/0820/h_1471683729_3194575_03018fa621.png

4. It’s warning and you can hide it, just disable debug mode in wp-config.php file.

Best regards,
Jack Richardson.
#137246 Copied
Melindie

Participant

August 22, 2016 at 10:27

Thank you for your quick reply!

Regarding point 1. Is it possible to have the image fill the space inside the border? I do not want any white space (padding = 0 already).
The reason is: I want to add text underneath my image on a white background with a border.

Thanks!

#137343 Copied
Jack Richardson

Support staff

August 22, 2016 at 14:30
Hello,

In this case try to use this code in Theme Options > Custom CSS > Global Custom CSS:

.banner { border: 2px solid black; }

Best regards,
Jack Richardson.
#137383 Copied
Melindie

Participant

August 24, 2016 at 08:34

Hello
I’m having trouble with the responsiveness of my site, especially the Interactive Banners on mobile size screens. It also seems to be quite slow.

Please, contact administrator
for this information.

#137592 Copied Theme version: Latest WooCommerce version: not used

Rose Tyler

Support staff

August 24, 2016 at 09:19

Hello,

Please, read this topic https://www.8theme.com/topic/only-home-page-not-responsive/

Regards,
Rose Tyler.

#137607 Copied

Melindie

Participant

August 24, 2016 at 11:30

Hello Rose

Does it mean that it will be fixed in the next Theme update and this might be a bug? It works fine on your Demo sites.

Kind Regards
Melindie

#137631 Copied

Rose Tyler

Support staff

August 24, 2016 at 13:42

Hello,

Yes, our developers say that’s will be fixed in the next theme update.
Meanwhile, you can select Bottom in Blog Layout -> Sidebar position for responsive layout.

Regards,
Rose Tyler.

#137647 Copied

Melindie

Participant

August 24, 2016 at 20:21

Hello, thanks for the reply, I’m not using sidebars on these pages… so this option will not work for me. My interactive banners and normal banners are not responsive for a mobile.

Another problem is that the scroll speed is too fast. How can I change this? It shows fine on my PC but my client says its too fast on his Apple.

Kind regards
Melindie

#137709 Copied

Rose Tyler

Support staff

August 25, 2016 at 08:08

Hello,

I’ve changed this options and result shown on the screenshot http://prntscr.com/ca4e81.
You can activate “Smooth Scroll” in WP admin panel > Ultimate > Smooth Scroll.

Regards,
Rose Tyler.

#137747 Copied

Melindie

Participant

August 25, 2016 at 12:39

Hello

Thank you for your support!

I do have another issue. In my Chrome console, I do get this error:
http://luxurysafaritravel.com/wp-content/themes/royal/custom.css
Failed to load resource: the server responded with a status of 404 (Not Found)

Can you please help? (Is it ok if I keep on using this forum ticket, instead of adding a new one for every issue?)

Kind Regards
Melindie

#137792 Copied

Jack Richardson

Support staff

August 25, 2016 at 14:08

Hello,

Go to Theme Options > Custom CSS > find the option “Enable Custom CSS” at the bottom of the page and disable it.

Best regards,
Jack Richardson.

#137811 Copied

Melindie

Participant

August 25, 2016 at 14:10

Hi thanks

I do have a lot of custom CSS already, will this disabling it not break my site?

Melindie

#137812 Copied

Jack Richardson

Support staff

August 25, 2016 at 14:16

Hello,

You added css code in Global Custom CSS section, the option should be enabled only if you use custom.css file, but you don’t have such file, so you can disable that option and you won’t lose your code.

Best regards,
Jack Richardson.

#137816 Copied
Tagged: borders, fixing, showing, solutions, templates, woocommerce, wordpress
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