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Bought unlimited Key doesn’t work - by PJone

This topic has 3 replies, 2 voices, and was last updated 3 years, 5 months ago ago by Rose Tyler

PJone

Participant

July 3, 2021 at 17:17

Hello,

i habe bought today an unlimited Key für XStore.
But this key does not work!

After I bought a few keys from you through Themeforest and that deregister was not possible without your help, I found this option to be the best solution.

Because we need an extra key for our work area.

Please activate our unlimited key for the desired theme.
We ONLY use XStore. We don’t like anything else.

Please, contact administrator
for this information.

#292974 Copied Theme version: 7.2.11

2 Answers

PJone

Participant

July 3, 2021 at 17:34

Hello again,

I have just read your small and inconspicuous ToolTip.
Accordingly, XSTORE is not part of the “ALL Themes” package.

This is illegal and misleading advertising and not allowed in Europe!
What can we do now?

Can you still activate unlimited XStore for us?
If not, we will withdraw from our purchase.
In this case we accept your money back guarantee and would like the payment back.

As next i have checked my other XStore Keys to.
One of them is already registered on pj-1.de. But this code doesn’t work either! Please show the private content with my keys.

really feel like I’m being fooled.
I’ve lost track of things, I can’t control it myself and the key that was registered for pj-1.de doesn’t work.

Now I thought that with the unlimited key I no longer need an overview and you still get 99 USD per year from me.

Then after the purchase I have to find out in horror that I was cheated and that it is not for Xstore Theme at all, although it said “All Themes”. I took screenshots to prove this.

I will also represent this accordingly in my ratings of the keys.

Regards

Please contact administrator
for this information.

#292975 Copied

Rose Tyler

Support staff

July 4, 2021 at 08:00

Hello,

We are sorry but XStore is not included in the subscription. We can’t include this theme because it sells in Theme Forest and due to their policy can’t be sold anywhere else. So XStore you can get here – https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546 and use it according to ThemeForest license policy https://themeforest.net/licenses/standard , 1 license for 1 project. There is no “unlimited activations” option.
You can cancel your subscription in the My Account area, we will accept the refund within 2 days.

About purchase codes, contact us by email via from on this page – https://themeforest.net/user/8theme , and we will be able to provide you lists of activations. When you activated XStore on 2 and more sites, the limit can be reset manually only after checking from our side.

Regards

#292994 Copied
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