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Braintree gateway doesn't work in live mode

This topic has 2 replies, 2 voices, and was last updated 9 years ago ago by Eva Kemp

  • Avatar: nathanphilpott
    nathanphilpott
    Participant
    January 14, 2016 at 19:06

    Hi,

    I have the Braintree payment gateway working perfectly in Sandbox mode. i’m having trouble with when i enter in my various key numbers from our Briantree account and remove untick sandbox box mode the gateway disappears on the front end of the site? Please see images attached ? Ive spoken to both Braintree and Paypal who suggested talking to you about the issue as all my ID’s are correct?

    Download link
    http://we.tl/6TnHbTVJZv

    Thanks,
    Nathan

    Please, contact administrator
    for this information.
    #108151 Copied
    1 Answer
    Avatar: Eva
    Eva Kemp
    Support staff
    January 15, 2016 at 12:55

    Hello,

    I’ve checked the plugin work with default Woocommerce theme Storefront and the same issue persists there too, so the problem isn’t related to our theme.
    You can check it yourself, activate Storefront theme in Appearance > Themes.
    You need contact the plugin authors to investigate the problem.

    Regards,
    Eva Kemp.

    #108253 Copied
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