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BRAND cache - by paskyo - on WordPress WooCommerce support

This topic has 13 replies, 2 voices, and was last updated 3 years, 1 months ago ago by paskyo

paskyo

Participant

October 21, 2021 at 15:12

Hello,

is there any solution to clean the cache of brand custom taxonomy.
I explain my situation: on my shop, I enter products and once the products are soldout, the still appear on my brand list filter…

I tried to clean using the Woocommerce tool > Clean brand transient
without succes….

thanks in advance

Yohann

Please, contact administrator
for this information.

#306106 Copied Theme version: 8.0.8 WooCommerce version: 5.8.0

12 Answers

Olga Barlow

Support staff

October 21, 2021 at 17:03

Hello,

WooCommerce tool > Clean brand transient would delete the brands cache. But brands list widget does not hide brands that have out-of-stock products. It does not have the option to show only in-stock products. If you want to hide out of stock products from the catalog go to WooCommerce > Settings > Products > Inventory > Hide out of stock items from the catalog.

Regards

#306120 Copied

paskyo

Participant

October 21, 2021 at 17:16

First of all, thanks for your answer.

I did it, including the Woocommerce inventory HIde out of stock setting.
This does not work… All brands are still appearing in my shop filters…

#306122 Copied

Olga Barlow

Support staff

October 22, 2021 at 09:52

Hello,

Provide us with WP Dashboard and FTP access to your site, please.

Regards

#306161 Copied

paskyo

Participant

October 22, 2021 at 09:59

OK, here they are.

Just to mention that I had change the text BRAND for ARTIST in a custom snippet, but I deactivate it to check and this has no influence on the cache for BRAND taxonomy.

Also, cleaning cache from WP ROCKET I installed does not change anything.

Thanks,
Yohann

Please contact administrator
for this information.

#306162 Copied

Olga Barlow

Support staff

October 22, 2021 at 16:05

Hello,

Provide us also with FTP access to your site. We need to check the code in files and improve it to fix the problem with the Brands filter widget.

Regards

#306217 Copied

paskyo

Participant

October 22, 2021 at 16:23

no problem, here they are.
Thanks for your work again!! 🙂

Please contact administrator
for this information.

#306219 Copied

Olga Barlow

Support staff

October 22, 2021 at 17:11

Hello,

Thank you. I passed the issue to our developers. I’ll inform you once they fix the problem.

Regards

#306226 Copied

Olga Barlow

Support staff

October 29, 2021 at 13:55

Hello,

Check now, please.

Regards

#306970 Copied

paskyo

Participant

October 29, 2021 at 14:40

Hello,

unfortunately, always the same…
For example, see screenshot with products out of stock, but these brands still appear….

Yohann

Please contact administrator
for this information.

#306978 Copied

Olga Barlow

Support staff

October 29, 2021 at 16:04

Hello,

Sorry, but the mentioned widget is not XStore theme widget. It comes from the third-party plugin that you use. So, contact filter plugin author about this. I thought that you are talking about 8theme Filter by brand widget.

Regards

#306997 Copied

paskyo

Participant

October 29, 2021 at 16:16

It was just a sample to show you that the brand transient cache does not clean….

If I try the XStore widget, same thing, these brands appear although there’s no product related to these…
I put the Xstore widget BRAND LIST in the right footer column, and as you can see, the brands ABYSSAL and AGATUS (with no product related) are part of the list…

Yohann

#306999 Copied

paskyo

Participant

October 29, 2021 at 16:17

Sorry, my mistake, it works!
I will contact the plugin auhtor.

Thanks

Yohann

#307000 Copied
Tagged: brand, cache, fast, secure, themes, woocommerce, wordpress
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