Return to previous page

Brand filter error and product minimum quantity shipping

This topic has 2 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

Abhishek

Participant

November 10, 2023 at 12:51

Hey,

I have two queries –

1) I have added min QTY for certain products. When i add them to cart the shipping option doesn’t appear but when i increase the QTY+1 then the shipping option is working fine. I don’t understand why is this so.

2) The brand by filter option isn’t working correctly. On choosing a certain category, it shows all the brands from all categories whereas it should show only brands from the current category only.

Kindly help with these.

Thanks

Please, contact administrator
for this information.

#373322 Copied Theme version: 9.2.3

1 Answer

Rose Tyler

Support staff

November 10, 2023 at 14:33

Hello, Abhishek,

Thank you for reaching out to us with your concerns. We appreciate you bringing these issues to our attention and we’re here to assist you.
What is URL of your site?

1/ Please record a video of the mentioned behavior and describe the desired result in more detail.
Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

2/ Provide temporary wp-admin access, so we can check your settings.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

#373354 Copied
Tagged: brand filter error, efficient online store, product minimum quantity, shipping solutions, woocommerce themes, wordpress ecommerce
Viewing 2 results - 1 through 2 (of 2 total)