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Brand filter issues - by Libyan spider - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 5 years, 11 months ago ago by Olga Barlow

Libyan spider

Participant

January 14, 2019 at 15:04

Hello,

When I navigate to any brand page. For example: https://azar.demo.ly/products/brand/chanel/

There are two Issues related to filtering:
(1) “Filter by Color” widget in the shop side bar shows all the colors even if it is not available for the current brand.

(2) “Filter by brand” widget in the shop side bar shows all the brands. I have noticed that when any brand from this widget is selected, it says “there are no matches”, even though there are products that have the selected brand.
Example:
– Navigate to /brand/chanel page.
– Check on philips on Filter by brand
– The following is happened: /brand/chanel/?filter_brand=philips which is not available.

Please, contact administrator
for this information.

#207060 Copied Theme version: 5.1.4 WooCommerce version: Version 3.5.3

1 Answer

Olga Barlow

Support staff

January 16, 2019 at 15:55

Hello,

Thank you for your report. These issues will be fixed in the next theme update 5.1.5 (within next 1-2 days). Follow our updates and let me know if everything is ok after that.

Regards

#207129 Copied
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