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Brand Filter not working on new category i created

This topic has 3 replies, 3 voices, and was last updated 1 weeks, 3 days ago ago by Tony Rodriguez

  • Avatar: Hassan
    Hassan
    Participant
    April 10, 2025 at 12:40

    Please read private content area.

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    #440351 Copied
    2 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 10, 2025 at 13:02

    Hello, Hassan,

    Thank you for reaching out to us.

    It is possible that the cause of this is related to cached data.

    We kindly recommend clearing the cache after making changes to products and categories. This includes clearing WooCommerce-related caches, which can be found in the following section:

    WooCommerce > Status > Tools

    Please ensure you clear the following fields:
    – WooCommerce transients
    – Expired transients
    – Term counts
    – Brands transients

    If you continue to experience any issues after performing these steps, please do not hesitate to contact us for further assistance.

    Warm Regards,
    The 8Theme Team

    #440353 Copied
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 16, 2025 at 14:03

    Dear Hassan,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

    #440879 Copied
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The issue related to '‘Brand Filter not working on new category i created’' has been successfully resolved, and the topic is now closed for further responses

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