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Brand links 404 - by CalC - on WordPress WooCommerce support

This topic has 8 replies, 2 voices, and was last updated 4 years ago ago by Olga Barlow

  • Avatar: CalC
    CalC
    Participant
    November 25, 2020 at 09:45

    Hello. We created a new Brand and it’s returning 404 not found, we already tested deactivating other plugins. We are using the latest WooPress theme and latest WooPress Core.

    Please, contact administrator
    for this information.
    #261167 Copied Theme version: 6.3.2 WooCommerce version: 4.7.1
    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 26, 2020 at 18:50

    Hello,

    Provide us with FTP access, please, to check the issue in more detail.

    Regards

    #261446 Copied
    Avatar: CalC
    CalC
    Participant
    November 27, 2020 at 02:03

    Hello. I have provided the FTP on the content area. Thank you!

    Please contact administrator
    for this information.
    #261470 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 27, 2020 at 18:06

    Hello,

    Check now, please.

    Regards

    #261616 Copied
    Avatar: CalC
    CalC
    Participant
    November 30, 2020 at 02:25

    Thank you for your response. I checked and it’s working now. Can you let me know how you fix it so we can implement on our live site? Thanks

    #261828 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 30, 2020 at 13:52

    Hello,

    You have the brand Attribute (Products > Attribute). Edit this and change the slug of that attribute to our-brands for example because it conflicts with the Brand option.

    Reards

    #261897 Copied
    Avatar: CalC
    CalC
    Participant
    December 1, 2020 at 02:13

    Thank you so much!

    #261996 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 1, 2020 at 16:58

    You are welcome!

    Regards

    #262075 Copied
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