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Brand list in sidebar does not load all brands

This topic has 4 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

Nafer Velaides

Participant

August 13, 2023 at 21:58

The list of brands in the sidebar of the store only shows me 8 brands. I have added other products with other brands but they do not appear in the list.
Thank you so much

https://maxxiferreteria.com/wp-content/uploads/2023/08/brands.png

Please, contact administrator
for this information.

#364425 Copied Theme version: 9.1.12 WooCommerce version: 7.9.0

3 Answers

Rose Tyler

Support staff

August 14, 2023 at 06:40

Hello, Nafer Velaides,

Thank you for contacting us and for using XStore.

As we can see, a lot of Brands are empty – https://prnt.sc/LB4Fx1TIRXap
Please let us know what exactly not empty brand is not shown.

Kind Regards,
8theme team

#364439 Copied

Nafer Velaides

Participant

August 15, 2023 at 23:47

Brands that are not seen and have products:

– Abracol
– Magnum

And not only those. If I make a product and I put any other brand on it, it does not take it on the sidebar of the store.

Thanks

#364660 Copied

Rose Tyler

Support staff

August 16, 2023 at 06:32

Hello, Nafer Velaides,

Please clear cache and check now.

We’ve cleared Brands transients – https://prnt.sc/WptOUgHnURry

Kind Regards,
8theme team

#364681 Copied
Tagged: brand list, loading brands, sidebar, template issues, website troubleshooting, woocommerce, wordpress
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Brand list in sidebar does not load all brands

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