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Brand Page does not display properly - by Fabio

This topic has 8 replies, 2 voices, and was last updated 7 years, 10 months ago ago by Rose Tyler

Fabio

Participant

March 23, 2017 at 20:49

Dear Support,

I have problems with the brand page. I created few brand pages however the live page does not display the text, differently it shows a button linking to a category page (never coded in the back end).

Could you please have a look at it and help me? (in private mode you have the access details)

Thanks in advance.

F.

Please, contact administrator
for this information.

#157751 Copied Theme version: 3.1 WooCommerce version: 2.6.14

7 Answers

Rose Tyler

Support staff

March 24, 2017 at 11:21

Hello,

Could you provide links directly to pages what you mean?

Regards,
Rose Tyler.

#157798 Copied

Fabio

Participant

March 24, 2017 at 12:46

Dear Rose,

Please find below the links.

Thanks in advance.

F.

Please, contact administrator
for this information.

#157810 Copied

Rose Tyler

Support staff

March 24, 2017 at 13:10

Hello,

Oh I see, if you set brand for some product http://prntscr.com/enw652 it will display on Brand page http://prntscr.com/enw6ur. Unfortunately, there is no possibility display text on the brand page.
I send this request to our developers.

Regards,
Rose Tyler.

#157812 Copied

Fabio

Participant

March 24, 2017 at 14:18

Dear Rose,

Thanks for your help. After reading your reply I have few additional questions:

1) Is there a specific reason why the brand text is not displayed although encoded in the back end? would it be possible to change this limitation?
2) In case I do not have products associated with the brand, why the page is displaying a button with a link to a random category page? how can i get rid of the misleading link?
3) In case you cannot or want to solve the above mentioned limitation, is there a way to disable the “un-optimized” brand feature from the theme in order to allow us to use the woocommerce brand plugin. The woocommerce plugin is showing the text encoded in the back end however cannot be used due to a conflict with the theme native brand feature.

Thanks in advance.

F.

#157831 Copied
Rose Tyler

Support staff

March 27, 2017 at 10:43
Hello,

1. We have forwarded this question to our developers. It will be fixed in the next theme update.
2. You can add css code to disable this button.
3. Please add this code in function.php file child theme to disable our brands:

// ******************************************** // // ! Disable etheme brands // ******************************************** // remove_action( 'init', 'et_create_brand_taxonomies', 0 ); remove_action( 'admin_enqueue_scripts', 'et_brand_admin_scripts' ); remove_action( 'brand_add_form_fields', 'et_brand_fileds' ); remove_action( 'brand_edit_form_fields', 'et_edit_brand_fields', 10,2 ); remove_action( 'created_term', 'et_brands_fields_save', 10,3 ); remove_action( 'edit_term', 'et_brands_fields_save', 10,3 );

Regards,
Rose Tyler.
#157964 Copied
Fabio

Participant

March 27, 2017 at 13:27

Thank you, I will look forward for the new version and in the mean time i’ll use the workaround.

Best regards.

F.

#157984 Copied

Rose Tyler

Support staff

March 27, 2017 at 13:45

Hello,

You’re welcome!

Regards,
Rose Tyler.

#157994 Copied
Tagged: brand page, display, templates, woocommerce, wordpress
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