Brand Search - by kvaugust - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 6 years, 11 months ago ago by Rose Tyler

  • Avatar: kvaugust
    kvaugust
    Participant
    December 23, 2017 at 16:31

    Hello. I see the error “No products were found” when I click on the brand names in both my menu and widget side panels. More specifically, some brand names will populate a page with SOME of the products for that brand (https://www.elegantress.com/brand/nine-west/), but some brand names will give me the error listed above(https://www.elegantress.com/brand/chanel/). Please give me your assistance.

    Thank you.

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 26, 2017 at 10:00

    Hello,

    Sorry for the delay due to the weekends.
    Is your problem solved?
    If not, try to resave settings in wp-admin panel > Settings > Permalinks and provide temporary wp-admin access in Private Content.

    Regards

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