[Brands carousel] can't order brands by ID/title

This topic has 10 replies, 3 voices, and was last updated 7 years, 5 months ago ago by Laranz

  • Avatar: Sandwich
    Sandwich
    Participant
    July 14, 2017 at 16:13

    I’ve called 16 Brands in VC Brands carousel Element, and set order by title/asc, but on front it display disorganized.

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: laranz
    Laranz
    Participant
    July 16, 2017 at 18:28

    Hi,

    Is this working well before the multilingual?

    Let us know,

    Thanks,
    laranz.

    Avatar: Sandwich
    Sandwich
    Participant
    July 17, 2017 at 04:21

    Hi

    I closed all WPML plugins and update a page use VC Brands carousel Element, it’s still display disorganized…

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 17, 2017 at 13:32

    Hello,

    We can’t edit files via FTP https://gyazo.com/87c1c120584ded935e089c8be0f550c9
    Please, resolve this issue and reply back.

    Regards

    Avatar: Sandwich
    Sandwich
    Participant
    July 17, 2017 at 13:52

    Hi

    I’ve fixed the problem of FTP, pls try again.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 17, 2017 at 15:53

    Hello,

    Seems problem with brands sorting caused by mix of English and Chinese brands or the even combination of both. We could offer you sorting by slug. Will it be ok for you?

    Regards

    Avatar: Sandwich
    Sandwich
    Participant
    July 18, 2017 at 07:15

    Hi

    Pls view the page “brands test” that you created, the 1st element I pick up 16 brands and set them sort by title, but the sort is wrong… these 16 brands’ title are all English(no Chinese).

    In the future our brands will be added at any time, so Set the sort function is very important for us

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 21, 2017 at 10:01

    Hello,

    Check now, please. We also see that you copied brands code into child theme, we have commented out that code because it was changed in theme files to fix the problem with brands scoring.

    Regards

    Avatar: Sandwich
    Sandwich
    Participant
    July 22, 2017 at 08:41

    Thank you! it’s working correct!

    Avatar: laranz
    Laranz
    Participant
    July 24, 2017 at 04:57

    Hi,

    Glad we helped. 🙂

    Let us know if you have any other questions,

    Thanks,
    laranz.

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