Brands Carousel clicks through to product single page?

This topic has 7 replies, 3 voices, and was last updated 7 years, 4 months ago ago by Olga Barlow

  • Avatar: darrencnz
    darrencnz
    Participant
    July 7, 2017 at 00:13

    Hey

    after setting up a brands carousel, i expected it to click through to all the products from that brand but it just clicks through to the single product page.

    Am i missing something here or is this a bug?

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 10, 2017 at 15:09

    Hello,

    Sorry for the delay.
    What xstore version do you have? Could you please provide wp-admin access in Private Content?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 10, 2017 at 15:33

    Hello,

    Maybe your brand has just 1 product on the list? Could you provide me temporary admin panel access to check?

    Regards

    Avatar: darrencnz
    darrencnz
    Participant
    July 11, 2017 at 00:18

    I have a brand with 2 products and it still throws errors or just goes straight to a single product page.

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 11, 2017 at 17:52

    Hello,

    Please, provide me link to WP admin panel access because when I use that one I’m redirected to coming soon page http://prntscr.com/fuehrp

    Regards

    Avatar: darrencnz
    darrencnz
    Participant
    July 12, 2017 at 02:50

    That is the correct WP Admin access point, just copy and paste an you will see the login screen.

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 12, 2017 at 10:55

    Hello,

    I have checked your site and did not face described issue, see
    https://gyazo.com/ad0c2ec49ee343eb9c3da0538efec8eb and https://gyazo.com/75f01f4eb22b325172e4b75faf249f34

    Regards

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